Retail chain with a variety of signature home furniture, decor, & accessories.
Service Options: In-store shopping · In-store pickup · Delivery
Hours
| Saturday | 10AM–6PM |
| Sunday | 1–6PM |
| Monday | 10AM–7PM |
| Tuesday | 10AM–7PM |
| Wednesday | 10AM–7PM |
| Thursday | 10AM–7PM |
| Friday | 10AM–7PM |
Address and Contact Information
Address: 2010 FM 365, Nederland, TX 77627 Phone: (409) 209-3900 Website: https://stores.ashleyfurniture.com/store/us/texas/nederland/9000028378?cmpid=ls-&utm_source=Local&utm_medium=LocalSEO&utm_campaign=LocalSearch
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Review Summary
Jason Hinson
Good selection of furniture that most families would want and use.
Sherry Wright
Customer service was terrible between3 visits and 3 different people.
Cheri’ Griffith
She has worked with me within my budget and answered all my questions.
Pente Gangsta
This store is not friendly AT ALL. Give you a condescending attitude. One lady was nice. They definitely need trained ng on customer service. They act like you are interrupting their time!!! I will be going to home furniture where they are nice an appreciate the buisness!!!!
Chad Sims
HORRIBLE EXPERIENCE! In addition to trying to move back into our home after flooding we had a piece of furniture delivered 4 weeks late and when they did deliver it to us they made deep ruts in out yard without knocking on our door or even calling and asking our permission . It was completely inexcusable as the piece of furntiure was a small dresser. These two lazy individuals decided to drive their truck into our yard instead of just carrying it. More work for us, less work for them… is this how this company prides themselves?
Homero Lozano
Lack of transparency is enough to receive a one-star rating. I know there is currently a lot of factors/constraints that are preventing businesses from performing at their full potential. However, this is no reason that I should be ill-informed or alienated on order statuses. For example, an ottoman that was purchased at the end of November with an estimated delivery at the end of December, should not be pushed back(4-5 times) until the middle of March. Each time there is a push back on the delivery, we are not informed but instead disappointed that they are a no-show on their promised delivery week. As I mentioned, I know a lot going on due to the pandemic, but that is no excuse for me have to search for updates. We purchased thousands of dollars worth of furniture and canceled the majority (ottoman is the only product we didn’t since it matches the couch they delivered in separate pieces over 2 months) of it due to lack of transparency. This is quite frustrating, and I feel overwhelmingly unappreciated as a customer. I hope they return to normal operations soon, but as for me, online furniture shopping will have to suffice.