Retail chain stocking a wide range of themed party supplies, plus costumes & holiday decorations.
Located In: Shops at Tech Ridge
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks ·
Hours
| Saturday | 8:30AM–8PM |
| Sunday | 10AM–6PM |
| Monday | 9AM–8PM |
| Tuesday | 9AM–8PM |
| Wednesday | 9AM–8PM |
| Thursday | 9AM–9PM |
| Friday | 9AM–9PM |
Address and Contact Information
Address: 12901 N Interstate Hwy 35, Austin, TX 78753 Phone: (512) 275-1200 Website: https://stores.partycity.com/us/tx/austin/party-store-pc365.html?extcmp=GMBlisting_TX_PC365_organic
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Review Summary
S Coco
I dont shop here often, but the store offers a variety of products.
Erica Gonzales
Per staff …Round Rock store had not updated their prices yet.
Jillian Anthony
Very helpful staff with a great selection of reasonably priced party supplies!
Daniel Perez
This party city was ok, just like any other party city. Lady that helped out with our balloons was nice and very helpful. Store was nice and clean and organize.
AmyJoy Romero
That’s where I was so neat and clean I found everything I needed my husband was so surprised when he came home to find our house full of balloons I couldn’t have done it without lParty City thank you
M C
I interacted with unfriendly cashiers-especially Keisha & Xavier (Team Lead) when attempting to deal with what should have been a quick resolution to a minor issue over a defective, inferior product. After speaking to the Assistant Store Manager, Robin, he initially stated he would help resolve the issue but then retracted his statement due to the fact that another store gave me gold foil balloons, which the receipt showed, vs the silver foil ballon I had in hand.Poor customer service skills, poor resolution handing, even after my phone call to Nancy, Store Manager, rather than just acknowledging the matter and the lack of efficient resolution, she continued to “pass the buck” by blaming another party city location rather than just taking accountability for the company’s mistake as a whole. She gave excuse after excuse when all I needed was acknowledgment, empathy and accountability. The entire experience left me vowing to never shop at party city, and to advise friends and family to steer city from the company, for the fear that god forbid something should go wrong and we’d likely be left with zero positive results for resolution.