3.9 – 191 reviews $$ • Cell phone store
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Sunday | 11AM–5PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
Address and Contact Information
Address:
730 15th St E, Tuscaloosa, AL 35401
Phone: (205) 366-9124
Website: https://www.verizon.com/stores/details/alabama/tuscaloosa/tuscaloosa-1195226/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
David Griffin Sr.
Great service friendly staff.
Lisa Fowler
Should be shut down management fired and store reopened to public.
JMichael Taylor
Veterans get a discount…even on your service plan!
Tim Poole
Stopped by today under the impression that I would need a new SIM card for a phone I had purchased. Met at the door by a young gentleman name Arthur, very polite and very helpful, instead of selling me a new SI card he told me that my old card would work just fine and helped swap them out. I know it’s a simple thing but he was very polite and helpful, KUDOS to you good sir.
Emily Dillard
Both times I have been in this store I have been informed of deals or promotions occurring and once I have paid the deal or promotion suddenly does not apply any longer leaving me with a large bill OR the option to pay a small fee to return to my prior agreement. Beware they lie to you and then act as though you misunderstood what the were offering.*Colby was very nice and did feel bad that I had been mislead by someone else
Skyla Butler
I would give this rating zero stars if I could. Nobody is helpful, only after I went to the store 3 times were they able to give me an answer I could have been told the first time I was in. They have maximum 3 employees and I’ve never had a pleasant experience with any of them and they have slim to no products in-store. I was astonished at Victoria’s customer service skills as a store manager, thanks for nothing.
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