Cricket Wireless Authorized Retailer

  3.9 – 50 reviews   • Cell phone store

Wireless provider offering prepaid mobile phones, coverage plans & a range of accessories.

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · 

Hours

Sunday1–5PM
Monday11AM–6PM
Tuesday11AM–6PM
Wednesday11AM–6PM
Thursday11AM–6PM
Friday11AM–6PM
Saturday11AM–6PM

Address and Contact Information

Address: 2010 A Woodward Ave, Muscle Shoals, AL 35661
Phone: (256) 320-5454
Website: https://www.cricketwireless.com/stores/ll/US/AL/Muscle-Shoals/2010-A-Woodward-Avenue

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Review Summary

Ronnie Mcdougal
Good service at florence store, bad in muscle shoals
Kayla Etie
Awesome prices I feel like I’m at home when I’m here.
Jenny Lang
Didn’t give me her name but she was a skinny girl with tattoos.
Kari Fitzpatrick
The associates at Muscle Shoals are amazing and made us feel welcomed and preformed great service. They were quick and knowledgeable of their products.
Oday A
It’s very hard to make me post a negative comment about customer service workers because I know how hard they have it but I was very unhappy with my experience with Taylor, who seems to be the supervisor there. She has the wrong attitude for her position. My wife happen to go into the store when she was talking about us in an unprofessional manner using unnecessary harsh words saying we wouldn’t get a refund and they weren’t going to help us because we had technical issues with our phones. The only good part of our experience which seemed worthy of four stars was having Jasmine help us she was extremely friendly/nice and was trying the impossible to fix the phone calling Apple and looking up ways to fix it. Every time we called she had a lot of patience and continuously tried to find a solution.
Jenny Lang
One star is only because I have to in order to post a review. I was dealing with the manager and she was not helpful. Didn’t give me her name but she was a skinny girl with tattoos. Very rude and unprofessional.A girl there were helped me out a lot when I went back at a later date. I think her name is Cheyenne. She was very sweet and helped me until the issue was resolved. Seems like she’s more fit to be a manager than the current chick.Anyways, management is terrible at the moment.
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