The UPS Store

  2.9 – 16 reviews   • Shipping and mailing service

The UPS Store #5229 in Montgomery offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Chantilly Blvd & Eastchase Blvd.

Store offering shipping, packaging, printing & other services, plus office supplies.

Located In: Renfroe’s Market

Hours

Sunday10AM–3PM
Monday8AM–6:30PM
Tuesday8AM–6:30PM
Wednesday8AM–6:30PM
Thursday8AM–6:30PM
Friday8AM–6:30PM
Saturday9AM–2:30PM

Address and Contact Information

Address: 9164 Eastchase Pkwy, Montgomery, AL 36117
Phone: (334) 244-9877
Website: https://locations.theupsstore.com/al/montgomery/9164-eastchase-pkwy?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

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Review Summary

Kids’ Videos
Good service, but expensive compared to usps.
Sherry Mc Donald
Good customer services
Gary Polakowski
The lack of customer service during the call was troubling.
kay meriwether
Yesterday I took 4 large boxes to this location to be shipped and the clerk was so nice and helpful. She actually came out to the car and helped carry them in. Really appreciated.
Donna Raburn
After dozens of computer checks on the tracking website, numerous attempts to call the store, two unaswered voice mails, and two calls to UPS 1-800 Customer No Service, I had to drive thirty miles back to this store per Customer Service advice to trace a package dropped off a week ago. I was informed at the store that my Amazon-generated tracking number would not track because Amazon returns are consolidated under another number and shipped in big boxes. It would have been so helpful if the original clerk had shared that information, if the East Chase UPS store had answered the phone, or responded to my voice mail messages, or if UPS Customer Service knew this was the policy. No apologyy for my time, effort, or frustration . After one call to Amazon, I was reassured that they had received my package but had not generated the refund yet.
Richard Prater
$59 to ship a $50 golf club?! Train your employees. FedEx charged $17. Will never use UPS again.
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