Stivers Ford Lincoln

  4.4 – 1,662 reviews   • Ford dealer

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Service Options:  In-store shopping · Curbside pickup

Hours

SundayClosed
Monday8AM–7PM
Tuesday8AM–7PM
Wednesday8AM–7PM
Thursday8AM–7PM
Friday8AM–7PM
Saturday8AM–7PM

Address and Contact Information

Address: 4000 Eastern Blvd, Montgomery, AL 36116
Phone: (334) 613-5000
Website: https://stiversfordofmontgomery.com/

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Review Summary

james phillips
My service at your location was excellent and the service persons were the best.
William Hartzog
Just had our first experience with Stivers service dept and couldn’t be happier.
Zita Buford
He gave me attention and dealt with more than one customer at a time.
Kisha Mische
My new truck was delivered to Kentucky this morning and I promptly sent it back to Alabama. Stivers drivers DROVE the truck 300+ miles to my house, and wanted me to pay a $1000 delivery fee, for a brand new 2021 that was supposed to have 14 miles on it. It should have been transported, not driven. I said make it right or take it back, either way is fine by me. Tim in online sales said “There’s nothing we can do.” Okay, bye, safe travels. Now you can sell it to somebody else with 600 miles on it.Stivers chose to miss out on a sale instead of making it right with the customer. Had they offered to take $500 off the delivery fee I would have happily kept the truck. This is the most insane business decision I have ever seen. Even the drivers were shocked and couldn’t believe they’d rather add another 300 miles onto the truck instead of sealing the deal. I filed a complaint with the General Manager today, but after reading the reviews I have very little hope there will be any resolution. I’ll be looking to purchase a new vehicle elsewhere.
Lakeisha Holt
Very Good service. Sales Rep. (Candice Beundidge ) was amazingly friendly, helpful and thoughtful. Best sales Rep. I’ve dealt with in years. So happy she helped my husband get his first Pickup!!!
Jakey Jeezy
I had an awesome experience today at Stivers Ford in Montgomery. Larry Scott was professional and friendly. They were very thorough. They took time to explain how the Ford Rewards Program works. I was in and out in no time at all. The man working in the parts department was also very helpful and knowledgeable. I don’t remember his name but he has a long black beard. Very satisfied.
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