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Hours
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM–5PM |
| Tuesday | 7AM–5PM |
| Wednesday | 7AM–5PM |
| Thursday | 7AM–5PM |
| Friday | 7–11AM |
Address and Contact Information
Address: 1808 E 3 Notch St, Andalusia, AL 36421 Phone: (334) 582-1485 Website:
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Auto Repair Andalusia, AL – Car Service | Helms Auto And Key
Looking for Andalusia, AL car service? Helms Auto And Key provides reliable, affordable auto repair you can count on in Andalusia, AL.
David Helms – Owner – Helms Automotive and Key, LLC …
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Review Summary
Kyle Baumgartner
Wonderful service and a great group of folks!
Traci Bell
We did not get an invoice or receipt for the work done.
Willie Ray
Friendly Staff excellent fast service.
d
Positive: Professionalism, Punctuality, Quality, Value The folks were just great. Fixed our key fob problem at an extremely low cost. Very pleased. Heather deserves a 6 stars rating
Tracey Bush
Helms ordered us a new key fob after we had one stolen, they cut the new spare emergency key and reprogrammed both fobs so now the old stolen fob will not work. Fast friendly service.
Traci Bell
This was an awful experience for us. Helms Automotive kept our truck for three weeks waiting on Car Shield to complete the claim. His receptionists were very slow to return our calls or texts, and sometimes I was never contacted back about my requests. She said she would call Car Shield if she had time. She said she was busy. I waited for what seemed like forever in the office to talk to the lady at the desk while she laughed and talked with someone else. I was charged 194.00 for them to run a diagnostic. This is double what I paid at the dealership with my other vehicle. We had a horrible experience. I called multiple times, and the ladies in the office acted like they could care less that we were stressed. We finally paid the diagnostic fee and picked up my truck without it being fixed. I also called and left a message and also texted a message and asked if they could fix some shocks and get the tire out of 4 wheel drive. They never responded to this, so I did not get this fixed. I asked them to service it and change the oil. I don’t know if it was serviced or not. We did not get an invoice or receipt for the work done. In addition, there was no sticker in the car showing that the oil was changed. I never talked to David Helms, but the people in the office were not professional, and I am so glad to finally have my truck back. We will not be going back to have any work done. The bottom line is that I was not treated as a customer. They knew I was upset, and they acted like they didn’t care and didn’t need my business. I still don’t know why they charged us 194.00, but I can’t bring myself to call or deal with them anymore. I was not given a receipt for the charges. I still do not know what we paid for, but I was told that I wouldn’t get my key back to my truck until I paid the 194.00. I am glad to have this behind me. It was a really bad experience that I hope will not happen to anyone else.