Verizon

  3.9 – 197 reviews  $$ • Cell phone store

Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.

Telecommunications company offering cell phones, wireless plans, accessories & more.

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Saturday10AM–8PM
Sunday11AM–5PM
Monday10AM–8PM
Tuesday10AM–8PM
Wednesday10AM–8PM
Thursday10AM–8PM
Friday10AM–8PM

Address and Contact Information

Address: 2019a S 10th St, McAllen, TX 78503
Phone: (956) 682-4111
Website: https://www.verizon.com/stores/details/texas/mcallen/mcallen-1337222/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE

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Review Summary

Mark Gonzalez
Amazing place with cool selections and very informative staff.
Totally Codable
This location provides very poor customer service to active Verizon customers.
Daniel Carrion
I got many good deals when i was a verizon customer
Janie
Terrible experience and worst of all provided by one of the managers!! Customer service is not at all what it used to be. The manager was apathetic and adamant about not being able to do the task because the representative from the call center didnt specify it on the notes. No wonder this store has such bad ratings. I will be getting in contact with a District Manager or a Corporate Office because this behavior/attitude is unacceptable!!
Chance the dog
Bobbie.
DesertPunk2
I first called Verizon and a person named Kevin answered the phone, he asked how he can help me and I replied with a have a couple of questions because I was interested in having Verizon services. He just said “uhh”, and hanged up. Later on today I decided to visit and Kevin was there and he was very rude and doesn’t know how to assist a customer. I wouldn’t recommend anyone to get help from Kevin.
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