Roto-Rooter Plumbing & Water Cleanup

  4.6 – 267 reviews   • Plumber

When you need a fast, reliable plumber in Mamaroneck or emergency drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning. We fix drain clogs, sewer lines and leaking or burst pipes. We also specialize in professional water damage restoration and water cleanup services. We can fix whatever caused your basement flooding and clean up the mess too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.

Service Options:  Onsite services

Health and Safety:  Staff wear masks · Staff get temperature checks · 

Hours

TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
MondayOpen 24 hours

Address and Contact Information

Address: 525 Waverly Ave, Mamaroneck, NY 10543
Phone: (914) 668-3560
Website: https://www.rotorooter.com/mamaroneckny/?utm_source=google&utm_medium=organic&utm_campaign=gmb&utm_content=website

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Review Summary

Greg Bare
Fast response, quick work and decent price for a Saturday plumbing emergency.
Eileen OBrien
Excellent experience, prompt and courteous staff from start to finish.
Vallicia Lowe
I was very happy with the price and even more happier with the service.
Mark Iannazzi
Positive: Quality Miguel was fantastic. He was so nice. A great guy. He fixed the problem 3 other people could not. He was helpful with my 96 year old dad being so careful. He is the best. Will have him back. Thanks mark Iannazzi
Lauren O
I called Roto Rooter in Mamaroneck when I smelled sewage smell in my kitchen sink. They came out and told me they would have to jet blast and take a video camera of my lines. They told me I had no clean out valves (which I found out was simply not true when I called another company to come redo the camera work that Roto Rooter refused to give me the disc for. See picture attached of my completely full clean out valve that they lied about doing the work on). They charged me $1476 for the jet blasting and camera work which turns out is 3x as much as other companies in the area would charge for my property with a long line to the street. They told me that the line was clean but that I’d need to replace a crushed pipe at the end and quoted me $19,995 to do the work. The guy waited tapping his pencil as if he expected me to start the work without getting a second opinion or seeing what other companies would charge. When I asked for my camera work on a disc (which is standard when you have camera work done), they said it is not their policy as they do not want you to be able to take the camera work in order to get other opinions / quotes on the job. They said those exact words. They expected me to take their word for it and just shell out $20K with no thought or comparing. But that’s not even the worse part. Pretty much a day later, I noticed the sewage smell again and found out from the new company I had out that the line was completely full. I don’t think they even did the jetblasting work that they overcharged me for. When I called to discuss my experience with the managers of the company, they didn’t call me back at all, until finally I was able to speak to Anthony (not sure his role in the company), but he was rude and repeated that he would not be giving me my camera work as he did not want me to bid out the $20K job. They charge way more than other companies, will not give you what you pay for, and in my case, did not even do the work they said they did. One of the worst plumbing experiences I’ve ever had. They are a large company with a big advertising budget which makes you think they must be reputable but that is simply not true. Their service is subpar, this particular location is not honest, and there are way better companies out there. Try Emergency Sewer & Drain Service in White Plains. I noticed another reviewer mentioned using them instead of this sham of a company and so I called them. They were very honest and forthright, and proposed a much less expensive solution than what Roto Rooter in Mamaroneck tried to swindle me into. Do yourself a favor and DO NOT USE THIS COMPANY.
Lisa Auriemma
Miguel was excellent! Unclogged my drain and was very courteous and professional! Thank you!! Lisa Auriemma
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