Verizon Authorized Retailer — Cellular Sales

  4.9 – 113 reviews   • Cell phone store

Head to Cellular Sales, your local Verizon store, at 6402 I-45. There, our wireless sales consultants will provide you with an exceptional in-person Verizon Wireless experience. Get help upgrading your Apple iPhone, Samsung Galaxy, or Motorola edge+, along with your Verizon plan. Shop wireless accessories, exclusive Verizon services, and the latest promotions. Call this Texas City Cellular Sales location to make an appointment or stop by today.

Store offering cell phones, wireless plans, tablets & accessories.

Service Options:  In-store shopping · Curbside pickup

Health and Safety:  Staff wear masks · 

Hours

Saturday9AM–8PM
Sunday11AM–7PM
Monday9AM–8PM
Tuesday9AM–8PM
Wednesday9AM–8PM
Thursday9AM–8PM
Friday9AM–8PM

Address and Contact Information

Address: 6402 I-45 Ste A, La Marque, TX 77568
Phone: (409) 316-9357
Website: https://www.cellularsales.com/stores/verizon-6402-i-45-la-marque-tx-77568/

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Review Summary

C K
Cynthia Thanks for helping and giving us great service getting new Ipad setup.
Aurora Gonzalez
I even got a tablet for a great price because my old one was giving me problems.
Elaine Williams
Her customer service and work ethic is extraordinary.
Donald Roccaforte
Sales person was friendly upon initial visit. Went in for a new phone on my existing account and to add an additional line of service for my wife. Was provided a written summary of the plan costs which included some financing charges for the new phone along with taxes and fees. Unfortunately beyond the initial visit, nothing has gone as offered. I was offered a plan that I did not get. The plan that I got was $50 more per month than quoted. After multiple attempts to get it corrected by the person that sold me the service, I escalated it to Cellular Sales Customer Service. The only thing they did for me was send me to Verizon Billing. After multiple calls to Verizon Billing I finally got some help but still paying for a plan that is $10 more per month than the quoted by the Cellular Sales representative for a lesser plan than quoted. To get what I was quoted it will cost me $30 per month more. I have repeatedly reached out to the sales representative as well as Cellular Sales Customer service with no resolution. I highly recommend staying away from these Authorized Retail outlets and going directly to a Verizon Corporate store. What this outlet did is very deceptive and will likely require legal action to get resolved. Cellular Sales will drop you like a hot potato once you walk out the door.Additionally your response is apparently a bot response as the Phone Number, Email Address and Case numbers do not provide any further assistance. I have used them all with zero assistance in getting resolution. Please Reference Case 375273.5-18-21 Update. Contacted Customer Service using new case. Service representative listened to issue and is working to bring to acceptable resolution. I will update the review if resolution is achieved.
Adrein Burton
My service representative Cynthia was great! She was very helpful and knowledgeable about the new phones out.
deborah grigg
Reese was our sells rep and did a great job! My husband and I both needed upgrades so he set us up and took care of EVERYTHING! wow it was a lot but he was very helpful and fast. I had 5 years of life on my old phone and all of it is now on my bed phone, which I love already.
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