Service Options: In-store shopping · Delivery
Hours
| Saturday | Closed |
| Sunday | Closed |
| Monday | 10AM–4PM |
| Tuesday | 10AM–4PM |
| Wednesday | 10AM–4PM |
| Thursday | 10AM–4PM |
| Friday | 10AM–4PM |
Address and Contact Information
Address: 1715 N Alexander Dr, Baytown, TX 77520 Phone: (281) 427-7882 Website: http://www.inhealthmedicalequipment.com/
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Review Summary
Sheena
I paid the nearly doubled price, left, and do not plan to return.
Captain Fereday
Very clean place, friendly staff, quick to assist.
Cindy Steele
Cancelled my order, refund my money and you lost my business.
Karen Walsh
WHATEVER YOU DO, DO NOT USE THIS COMPANY FOR ANY MEDICAL EQUIPMENT. YOU WILL BE CONSTANTLY HARASSED FOR MONEY BEFORE YOUR INSURANCE HAS PAID!!! Believe me 1star rating is being extremely generous! Not one person working in the Baytown location is friendly or helpful. After two visits for fitting a mask for a BiPap machine, I gave up. They would not listen to me as to the size I needed. They knew better than I did as to what fit my face. This is the WORST place to work with Medicare on getting simple CPAP supplies… they are so disorganized they couldn’t fight their way out of a paper bag. This is the WORST medical supply store I have ever been to. This is a terrible establishment. I’m constantly being billed as being my responsibility, that all insurance money has been collected and remaining due is my responsibility.! However Medicare hasn’t even been billed. I can’t wait for my BiPap machine to be paid in full. I will immediately change to a new company for supplies.
Adisleydis Rodriguez
Good
WrenchBender
I have been an unhappy customer for over 3 years. I am finally going to make the change to a new company because you will literally die if you wait for them to deliver recurring medical supplies. My prescription for DME changed in January 2021 and the prescription was sent to this business. It’s now May 2021 and I’m STILL waiting to get the supplies in the prescription. The billing is sketchy because they charged our insurance and then over charged me on my part. When they were finally confronted and forced to credit my account for the over charge, they stopped supplying DME. There is no visibility on account balance because this business doesn’t let you see your account status until they feel like randomly generating a statement. Now, when I run out of supplies, it requires a slew of phone calls to several different offices to find someone willing to help. I don’t understand why this business isn’t using these marvelous devices called Computers to help them keep track of customer orders and recurring requirements. There is more technology at play in a cave painting than this business uses to take care of their customers. I genuinely don’t understand why a company would act in a fashion that actively discourages customers from using their services. I am sure that there are some good and caring people working in this company, unfortunately they don’t seem to be in positions to influence or correct the absolutely terrible service. Good luck!