Family Dollar

  4.1 – 221 reviews  $ • Dollar store

Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service Options:  In-store shopping

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Monday8AM–10PM
Tuesday8AM–10PM
Wednesday8AM–10PM
Thursday8AM–10PM
Friday8AM–10PM
Saturday8AM–10PM
Sunday8AM–10PM

Address and Contact Information

Address: 400 Virginia St, Buffalo, NY 14201
Phone: (716) 517-3203
Website: https://www.familydollar.com/locations/ny/buffalo/26320/

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Review Summary

Ken Vazquez
The most convenient location in the downtown Buffalo area, and a cool staff.
No Static At All – F M
Relatively good experience with satisfactory service most of the time.
Mrs. Adams
When they run sales, the stores need to order a bigger supply of products.
Ayodeji Olurin
The store is what it is. For all intensive purposes you’re able to get what you’d expect from a family dollar. It could be neater and have a better visual appeal but other than that it’s good. I’m in and out
Kitt Lady
District manager apparently told them it was okay to clost at 915 pm when there supposed to be open til 10pm. Saw about 5 to 10 people get turned away. This is how you loose business. No ones gonna come here if your supposed to be open and can see customers inside being cashed out.
Watchman Juan
I truly would give a five star except for the fact that I heard that two employees got in trouble and written up for going the extra mile I guess they’re supposed to close at 10:00 and although they did notify us me and my wife that they could get in trouble for allowing us to remain in the store at the checkout counter trying to find our cards or enough cash to pay for our order which was all totally mine and my wife’s fault! Seriously we did not intend to get anyone in trouble but we thought it was very courteous and high customer service for them to prolong the time for them to stay at work in order that we could get these vital things we were purchasing, because it was vital it was a last minute thing we got to the store at 9:51 and did some super fast shopping of all of the various essential things that we needed plus it was just ahead of the Christmas day Spirit Rush and so we really really appreciated the high customer service and the patients and the extra mile that these two ladies showed us I highly regret getting them in trouble and I hope that somebody sees this post to understand that they really were just accommodating us the customer if they would have thrown us out it would have been very very sad for us and we would have had to go on very very far in order to get some of the items that we were able to purchase conveniently at family Dollar that’s why I love that they’re open till 10:00 as opposed to their competitors everything was easy to find and the women were very very nice patient accommodating and informative to their possibly getting in trouble I think they should get a raise! But if you want good customer service if you need help finding things if you want to know whether the store has what you’re looking for or not these two ladies do their job well! I would have given them a five stars except for them getting in trouble I hope I can raise it up! Thank you ladies! You helped our family
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