Hours
| Saturday | 9AM–12PM |
| Sunday | Closed |
| Monday | 9AM–5:30PM |
| Tuesday | 9AM–5:30PM |
| Wednesday | 9AM–12PM |
| Thursday | 9AM–5:30PM |
| Friday | 9AM–5:30PM |
Address and Contact Information
Address: 420A N Grant Ave, Odessa, TX 79761 Phone: (432) 653-2201 Website: http://www.lassaoptical.com/
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Review Summary
Olivia Hoggatt
Friendliest staff ever!
Sonny Roy
I just paid a lot of money to this place what are you going to do?
GLORIA ANGELICA FLORES
I already had my babysitter (they dont allow children in there) and missed work.
amber smith
The front staff is rude and unpleasant to work with. I requested a fax for my daughter’s prescription hours before I went to the the store for her prescription . They contine to say they are to busy to get to it. it takes 2 minutes to do what I asked them to do. I asked to wait multiple times they continued to place me on hold or hang up on me. When I asked for the supervisor is when they hung up on me. This situation could have went a completely different way
Mommy POV
We have been coming here for a little over 2 years. Myself, husband, and 3 of my children. Ive seen others complain about not being able to bring children, however when a family member has an apt, all the kiddos are with me. The only experience we have with children is that no one is to go back to see the Dr other than the patient. Which being a mom isn’t my favorite, however i understand and I’ve come to terms with it as the Dr here just always seems to get it right. Highly recommended!Tips: im not sure how a wheelchair would work in the office, im sure it could be done but not comfortably, as the waiting area is more of a hallway. Maybe just call ahead if need be
Jennifer Hanson
So, the ladies at the front have always been friendly, knowledgeable and good:)The Dr himself is straight forward and jokes, however, you may think he’s arrogant if your don’t get his sarcasm. I even recommended him to a few people here recently. For the most part, I think he has gotten my prescriptions correct, but after reading some other reviews, I am now wondering as I have had some similar issues, such as the new contact brands feeling dry, push on bifocals, and just not seeing right.As for the receptionist, I don’t think so!!!. It could be because that is how she was informed to do her job, or she just is not a good receptionist. I’m not sure which…maybe a mix of both.So, my most recent experience was a complete waste of time. I had scheduled my son’t appt at least a month in advance. It was for 8:45 on a Saturday. He shows up early (he’s old enough to go alone). When she (receptionit) arrives she tells him they don’t open until 9 (so why schedule for 845???), and doesn’t let him wait inside or say she’ll open up in about 15 minutes ect… She also tells him his appointment is at 945. So, thinking he/we had made an error with the time, he decides to kill the waiting time and goes to get some breakfast. Then, when he shows back up for the 9:45 appt, and she tells him his appt was at 8:45 AND he has to reschedule for NEXT MONTH. What??? None of that even makes sense!!! So that was a WASTE OF VALUABLE TIME on a Saturday morning.Then, again reading some of the comments about the kid issue made me think of another experience I had a few years ago.I had scheduled this appt a month in advance also. I show up with a 3 week old in a carrier. He’s not making a peep. She calls my name and as I get up and grab the carrier and proceed to walk toward her, she informs me that I can not be seen unless I have someone to watch the baby. Of course, I didn’t. He probably would have slept through the entire procedure anyway. They do have a sign that says something like, Please control your children so they do not break very expensive equipment, or something like that. I really doubt my 3 week old could do much harm. Also, since they do have that rule for the office, it would have been nice to be informed about it when I scheduled the appt. It would have saved my time that day, as well. So, more wasted time and energy. Needless to say, I did reschedule, because I had been going to Lasa for so long and thought he was a great Dr.Time is very important to most people. One thing you can’t get back. That is why I thought it was important and I would take the time out of my day to help other citizens who are looking for or considering an optometrist, to have a review to make an informed decision and not waste their time.