The UPS Store

  2.7 – 75 reviews   • Shipping and mailing service

The UPS Store #0393 in Austin offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Corner Of Parmer Ln & Mopac Expwy In Heb Shopping Center.

Store offering shipping, packaging, printing & other services, plus office supplies.

Located In: The Market At Parmer Lane

Hours

Saturday9AM–5PM
SundayClosed
Monday9AM–7PM
Tuesday9AM–7PM
Wednesday9AM–7PM
Thursday9AM–7PM
Friday9AM–7PM

Address and Contact Information

Address: 12407 Mopac Expwy N #250, Austin, TX 78758
Phone: (512) 834-2633
Website: https://locations.theupsstore.com/tx/austin/12407-mopac-expwy-n?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

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Review Summary

Damion Lupo
I absolutely LOVE the people and the owner of this store.
José Alejandro Madrigal
Friendly staff…but…The quality of service they offer is very bad.
Erica Lope
Jocynyne the manager was extremely rude, unprofessional and confrontational.
Mila DeSapio
What a horrible place! Two times I’m walking away from this location to go to another to send packages. Both times stuff made it extremely difficult (send packages), unnecessary, where in other locations the “problems“ didn’t even accrued. Disgusting! This time and (now I clearly see in the past time) their stuff members playing power game. What a horrible human beings.I’m not surprised that such a low rating already shows. I guess this is their style. I will avoid this location from now on and highly suggest you will too.
José Alejandro Madrigal
Friendly staff…but…The quality of service they offer is very bad. The fax machine does not work properly. I was sending 25 pages and the receiver told me that there were pages that were not seen, I tried 2 times and 2 times with the same result. Joselyn(manager) says that it is not a problem with his fax machine, but I share a picture of the receipts given by that machine. Do your own conclusions…
Ben Streber
Friendly staff and clean location. If you absolutely have to go to a UPS store, this is a fine location. However the arbitrary charges for printing a label by either emailing them or using the computer isn’t customer friendly at all. It’s either $5 to email them the label, or you can go through the hassle of using an old computer for $3 + $.15/minute. I understand it’s a business, and you’re there to make money…. but it’s just frustrating. I’ll be going to this store if I absolutely need to print something, otherwise I’ll likely go to FedEx down the street.
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