4.8 – 280 reviews • Jeweler
Celebrating more than 105 years, Alter’s Gem Jewelry is proudly an Official Rolex Jeweler. From three generations of gemologists, professional and family jewelers, we offer over 1,200 bridal options and more than 10,000 jewelry options in our 5000 square foot showroom. From the rarest to the most affordable, we are prepared to deliver today when desired. We offer more than 30 of the finest designer brands including David Yurman, John Hardy, Hearts on Fire, Gem-Light Diamonds, Kendra Scott, Le Vian, Super Man-Made diamonds, and more. We can help you find exactly what you have in mind.
Splashy showroom featuring brandname jewelry, diamonds & timepieces, plus repairs.
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 10AM–6PM |
| Sunday | Closed |
| Monday | 10AM–6PM |
| Tuesday | 10AM–6PM |
| Wednesday | 10AM–6PM |
| Thursday | 10AM–6PM |
| Friday | 10AM–6PM |
Address and Contact Information
Address:
3155 Dowlen Rd, Beaumont, TX 77706
Phone: (409) 861-3005
Website: http://www.hellodiamonds.com/
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Review Summary
Ronald Ormsby
Really nice store,with an extensive inventory of quality rewelry including rings,watches,bracelets etc. Very polite,knowledgeable staff. Salespersons are quick to offer …
Adam Bassalali
Friendly and knowledgeable staff, excellent store and options. Thank you!
Kathryn Lange
This store is beautiful with an incredible selection. The knowledgeable and friendly staff are a pleasure to work with.
JJ
Go here if you like to feel judged & uncomfortable! Just left there to bring in my ring that we purchased from Alters in 2014, for $21,000 might I add…. I guess if you don’t look the part, they’re not interested in helping or even acknowledging you. I walked in as the lady was changing the closed sign to open, 2 ladies at the door, not one of them even looked at me or said a word, I literally trailed in right behind them, they both walked off never even asking what I needed. I’m the only one in the store with everyone literally staring at me…. no one said hi or can they help me… I finally said I needed to get my ring repaired. Don’t they know never judge a book by it’s cover? They made me feel unwanted & were so rude & unwelcoming. Sorry I didn’t look rich today, they had no idea if I was a millionaire or not, why treat people this way?! As a customer who has spent that kind of money there, I would expect to be treated better, honestly regardless if I spent $10 or $10,000. If I didn’t have to continue going every 6 months to stay on their “warranty” I would never step foot in there again!!!! Oh also, don’t miss going every 6 months, because your warranty is now no longer good so you have to pay for repairs ♀️ Unbelievable ($80 to fix a tiny fallen out diamond)
Benjamin Beckert
Fantastic locally owned business with exceptional items and value. Give them the opportunity…..they will earn your business. Thanks Dana.
Blake Matheson
The best Jewelry store in SETX hands down! Having visited numerous jewelry stores before making a purchase, I can honestly say that Alter’s is like no other! From the moment I walked into the showroom I was treated with kindness and respect from the very helpful and professional staff. Being new to the world of jewelry I had MANY questions, fortunately the staff at Alter’s was patient and able to answer all of my questions honestly as well as provide feedback to better suit my needs. Alter’s is my one-stop-shop for jewelry for all occasions!
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