Service Options: In-store shopping · Delivery
Address and Contact Information
Address: 405 S 2nd St, Killeen, TX 76541 Phone: (254) 312-4001 Website: http://empiretoday.com/
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Empire Today in Killeen, TX with Reviews – YP.com
From Business: Floors R Us has been the Killeen, TX go-to place for outstanding value and flooring selection since 2000. From the very beginning we made it …
Review Summary
Ryan Patrick
Thanks for the awesome price and service.
Ryan
Ryan helped me make the best choice in my home.
Michael Deem
In the end I got my money back.
Michael Deem
Sales person was polite and helpful. I made a deposit to hold the price he offered that day and scheduled installation 3 months later to allow me time to shop around. The salesman made a note in the contract that the deposit was 100% refundable if I cancelled (understanding I was still shopping for flooring). I chose to go with another company and canceled my install. I was told that I needed to call a different number for the refund. The gentlemen on this call told me I would not be refunded my deposit since it was more than 3 days since I signed the contract. The person on the phone was polite, but wouldn’t budge on the refund. I called back with the contract note information and they finally refunded my money. I’m sure they would have done fantastic work with a great product, but the hassle to get the refund seems like it is designed to get a little out of potential customers. I rate them at 4 stars due to the hassle I had. In the end I got my money back.
Ryan Patrick
Sales Rep Ryan helped me make my home look flawless! Thanks for the awesome price and service. Would recommend him to anyone.
Ryan
Ryan helped me make the best choice in my home. Thank you so much.