Crunch Fitness – Tonawanda

  3.7 – 207 reviews   • Gym

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Located In: Youngmann Plaza

Hours

Tuesday5AM–11PM
Wednesday5AM–11PM
Thursday5AM–11PM
Friday5AM–10PM
Saturday7AM–7PM
Sunday7AM–7PM
Monday5AM–11PM

Address and Contact Information

Address: 1000 Young St, Tonawanda, NY 14150
Phone: (716) 693-4141
Website: https://www.crunch.com/locations/tonawanda

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Review Summary

Albert Johnson
Clean place alone of different equipment to work on different thing good hours.
Jim Kendall
Great price, FREE WEIGHTS, and good staff
Tim K
Good work out facility, but getting tired of no hot water for showers.
Cari Ann Hauptman
UPDATE: I sent follow up emails with the information I was told to include for a faster response and STILL ZERO RESPONSE! HORRIBLE CUSTOMER SERVICE!! I am beyond frustrated. My debit card was hacked and was issued a new one. I was sent 2 emails asking to update the billing information since it had been declined. I called and updated the information and told the representative I need to cancel my membership. She said I could go in person or send an email to the address she provided. I have sent 5 emails with zero response. Due to my schedule, it is not convenient to go to the location. However, it is very frustrating and is poor customer service to not answer an email. Emails came when they wanted my money but other than that, I get crickets.
Tony Gasak
Crunch, this Crunch fitness on Young’s in Tonawanda is really well run and designed. Dan the manager was very friendly and explained everything in easy to understand detail. Billing, hours, amenities, facility. Crunch fitness does have a very nice Veterans discount. I got a phenomenal yearly deal. That’s the way to go for maximum value. I’m very impressed with the amount and variety of high quality equipment. There’s even a decent view out big windows while working out. Plenty of equipment wipe stations with garbage cans. Numerous drinking fountains. A huge basketball court. You can’t get bored. Tire flipping. The entrance has a kids area, notifications, beverages, energy bars, apparel. Even clearence items like clothing and equipment. The locker rooms are great! Clean, spacious, carpeted. Nice deep lockers. Showers and a sauna. The location is perfect. Centrally located off Young’s Road behind Tops.
Alex Deacon
They play a message saying those who do not wear masks properly will be kicked out of the gym. However, they do not enforce this. Many people with their masks as chinstraps or below their nose. I have not seen staff talk to one person doing this, let alone kick anyone out. Very disappointing as the equipment here is in great condition and there is a great selection of equipment too. I wouldn’t suggest going here unless you are fully vaccinated. This is by far our favorite crunch location, it’s too bad some of their members are public health risks.
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