Zales

  4.0 – 14 reviews  $$ • Jewelry store

Zales Jewelers has been America’s diamond store since 1924. For 90+ years, we have offered excellent quality jewelry at exceptional pricing. Whether you are looking for a breathtaking wedding band or a gift for that special person in your life, we have 437 jewelry stores ready to serve you. Book an appointment today or visit our store in Florence to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches.

Chain retailer offering a wide variety of diamond & precious jewelry in classic & designer styles.

Located In: Florence Mall

Service Options:  In-store shopping · In-store pickup

Health and Safety:  Mask required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits · 

Hours

Sunday1–5:30PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM
Thursday11AM–7PM
Friday11AM–8PM
Saturday11AM–8PM

Address and Contact Information

Address: 301 Cox Creek Pkwy, Florence, AL 35630
Phone: (256) 766-2651
Website: https://stores.zales.com/al/florence/301-cox-creek-pkwy-.html?cid=YEXT

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Review Summary

Nadine Stanford
Great experience such nice people!
Serenity Walton
Better quality i got,I just know my wedding ring WILL NOT be from here.
MARIO P
Was going to buying a 5k bracelet for my wife tried putting $1,500 down but the computer said it canceled out we tried doing it twice but the stores computer wouldn’t work i got frustrated and just left when I got home noticed my debit card got hit TWICE for the $1,500 went back and showed them what happened and I was told7-10 business days before it got refunded back to me. Thanks Zales you really no how to F up the Christmas season
henrick sands
Good Afternoon everyone I brought a Gold Plate ring from zales like 1 month ago and it turn already , however I called customer service and told them the situation they give me a ref number : 39435063 and the will contact me in 21 days , therefore never get a response back so I decided to call back customer service lady from ZALES told me because My Fiancé wore the ring everyday for a month is the reason for a Gold Plate ring to turn . Like WOW as a Customer spending my hard earn money that’s a response and satisfaction I got not only that as a young man only the age of 22 years old trying to do what’s rite in this society that’s the outcome we have to deal with I’m high disappointed and ask no one to buy an engagement ring from Zales especially if you a young men in your teens working hard to empower our young generation
Bobby Sircy
Most Beautiful Diamonds in the World
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