3.6 – 27 reviews $$$ • Jewelry store
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience – both in our Bessemer Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, Adrianna Papell, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®.
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
Located In: Target
Service Options: In-store shopping · Curbside pickup
Hours
| Saturday | 10AM–8PM |
| Sunday | 12–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address:
4897 Promenade Pkwy Suite 109, Bessemer, AL 35022
Phone: (205) 425-4959
Website: https://stores.kay.com/al/bessemer/4897-promenade-parkway.html?cid=YEXT
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Review Summary
Vendra Harris
Also we were given discounts cards of upcoming offers and sales
Gage Jaggers
Diamonds Direct is far superior in customer service, and quality craftsmanship.
Kevin Glover
Great jewelry and prices
Valerie Gaines
I love when they have specials around the holidays which make gifting easier and less expensive. I am also glad that they stay in great condition even if you don’t get the warranty.
Gage Jaggers
Worst jeweler ever. I came here with my girlfriend and her brother to help him pick put a ring for his future fiance. Well, I came back a few months later to get my girlfriend an engagement ring. I brought the reciept from the other ring so I could make sure not to buy the same one. I asked the saleswoman if she could look it up to make sure it wasn’t the same ring which she said it wasn’t. Turns out it was. I had an entire trip planned that was ruined due to their negligence. Let’s not even start on how many customer’s rings they have lost. Go to Diamonds Direct. I got a way better ring there with a way higher clarity for a fraction of the price. And they continued to lower the price even after seeing that I was satisfied. Diamonds Direct is far superior in customer service, and quality craftsmanship.
Wendy Hambrick
I can only say I have been here 1 time and never again my mother left me her wedding bands when she passed years ago I went to this location to see about having it repaired I asked the lady behind the counter if they repaired rings she stated if it’s real gold well yes mam I lost one of the little diamonds in the band she proceeded to get some tool that would verify if it’s real well it was reading all over the place so she checked hers it was reading all over the place well I can’t verify if it’s real so no we won’t work on it ok so while I’m dealing with her another lady was in there trying to upgrade her engagement ring with some other lady there and the lady asked her well what location was it bought at she said I do not know I was not with him well we have to know which store or we can’t help you between those two ladies yesterday with their tones and attitudes I will never step foot in there again got home called customer service quiet frankly there attitude was almost as bad
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