Located In: Northstar Plaza
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 10AM–8PM |
| Sunday | 12–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address: 1865 N Garland Ave, Garland, TX 75040 Phone: (972) 212-4316 Website: https://www.t-mobile.com/store-locator/tx/garland/n-garland-rd-w-buckingham-rd?y_source=1_NTMyOTE2MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
ylimeye
I came into the store & the staff was so nice never knew this location was here.
Brenda Reyes
Customer service not very helpful explaining your bill or with other questions.
Shannon Perez
My boyfriend went in to get a new phone and that whole process went well.
Annie Pham
Javi and Wendy are really knowledge and helpful, it seems they train their employees to give great customer service!!
Mohammad Akbar
I usually don’t post reviews on anything, however, this is a bit different. I was trying to unlock my phone ( wich is paid off) and needed help with it. I walked into the store , first I got the craziest stare followed by a half hearted greeting by Marlon. So, Idk if this gentleman was manager or assistant manager, but he was extremely rude to me. There were other two employees as well and they seemed very nice and friendly, however, Marlon was very unhelpful and rude. I have been with T-Mobile on and off for quite sometime and we have three lines in my account, honestly, I have never experienced such a bad customer service in any T-Mobile stores I have been to, and I have never come across such bad sales rap. But this time and this gentleman blew my mind with his attitude and customer service. Anyway, by the end of this month, my bill will be due and I am switching to a different carrier that’s for sure.
Shannon Perez
Frank was very helpful and nice! My boyfriend went in to get a new phone and that whole process went well. The actual part of having to switch the information to the new phone took a bit but still went well.