Located In: Tri-County Bazaar
Address and Contact Information
Address: 3041 Hempstead Turnpike, Levittown, NY 11756 Phone: (516) 735-8540 Website:
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Review Summary
Danielle A
This review is for DAVIDS FINE JEWLERY/ GARDEN OF JEWELS in the jewlery department of tricounty. If I could give this place a no star rating I would. I had purchased what they said was a 14K gold ring from them on August 25, 2018 and it is now October 26 2018 for my sister as a maid of honor gift. The ring I loved was yellow gold and they were nice enough to plate it for me so my sister could have white gold instead….that’s about as nice as they got. Took it home never thinking I’d have to see them again but then October came.My sister had had this ring for about 2 months and just last weekend noticed a crack in the band of the ring. Thinking maybe it was just the plating she wasnt thinking it would break nearly just an imperfection in the ring. Today comes and the band completely breaks in 2, the ring still together but the band is no longer attached to either side.My sister takes a photo of my receipt along with their business card to see what can be done about the ring and is told by an older woman that she must have done something to the ring and that it was her fault. (My sister is a secretary and doesnt do any heavy physical activities) especially with her rings on. She was then told by the woman they would fix it and it would take a half hour…. 2 min later her son or whoever he is comes back with a shaved down ring that is now thinner and no longer round. My sister asked to see where the stamp proving that it was a 14k gold ring was and he said not everything gets stamped and he cant promise it wont happens again if she wears it.I being the one who purchased the ring am now livid hearing this on the phone. I decide to call and again speak with the older woman who is most likely an innocent bistandard, until I got the man on the phone. He tells me everything can break and it’s not realistic to say that it wont. I agreed and yes yes sir i understand that but to tell me that after only owning the ring for 2 months the ring should not be snapping. I asked for a refund if i returned with my receipt he said NO REFUNDS. After barely owning the ring for 2 months and giving that kind of an explanation I just want my money back.Horrible customer service! Horrible business ethic! Horrible quality!
Tiffany Lange