The UPS Store

  3.0 – 45 reviews   • Shipping and mailing service

The UPS Store #3615 in Tyler offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – On Old Bullard Rd Behind Racquet & Jog, Next To State Farm.

Store offering shipping, packaging, printing & other services, plus office supplies.

Hours

Saturday9:30AM–3PM
SundayClosed
Monday8AM–6:30PM
Tuesday8AM–6:30PM
Wednesday8AM–6:30PM
Thursday8AM–6:30PM
Friday8AM–6:30PM

Address and Contact Information

Address: 5380 Old Bullard Rd Ste 600, Tyler, TX 75703
Phone: (903) 509-3355
Website: https://locations.theupsstore.com/tx/tyler/5380-old-bullard-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

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Review Summary

steve alexander
Value price for executive service.
Me Montoya
Lacy people work there worst service
Heather Brown
The staff is super friendly and helpful!
Blake Willett
Absolute terrible experience, not once but twice. Sent out a package for Christmas and it showed delivered but didn’t deliver for roughly two weeks due to a mistake on their end and package never showed tracking number. Was just a mystery.Then recently sent my husband a package, I did not decide to do two day delivery, but I was informed it would be there in 2 days. I then inform him when to drive to the UPS pick up location which is two hours from where he is working. He arrives and no package is there. I then contact UPS Tyler, they apologize for their mistake and inform me that the packages will be there the following week. Not only have the packages switched delivery dates 2-3 times but one package is lost in route with an invalid tracking number.Then when you call to check on what is going on, you get nothing but complete disrespect and attitude. If I could give 0 stars I would. Terrible experience, time after time with them.
Jennifer Wilkerson
I’ve always received excellent customer service every time I’ve been here. Even when they’re super busy, they take time to answer my questions! Superb staff!
Mining Gamer
Fast and easy! Had a defective product from Amazon. I showed them a code to get a label and that’s it! Customer service is nice and is recommended
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