4.4 – 83 reviews $$ • Cell phone store
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Located In: West Towne Marketplace
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks ·
Hours
| Saturday | 10AM–8PM |
| Sunday | 11AM–5PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
Address and Contact Information
Address:
6450 N Desert Blvd Ste I101, El Paso, TX 79912
Phone: (915) 444-3349
Website: https://www.verizon.com/stores/details/texas/el-paso/west-towne-marketplace-1262522/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
Joani Schonberg
Amazing service at this new location.
Don Brooks
Brand new store with amazing staff.
Adrian Cotasaenz
Best friendly and extremely helpful people!
Nathaniel Armendariz
I walked in inquiring the process, benefits, and features that Verizon offers-compared to the current family plan I had with my previous carrier. I was looking to switch carriers but not pay to much extra for the much more reliable service (cell phone and customer). Javier greeted me and from the get go was very honest and resourceful. He answered all questions that my family and I had, assisted my mother in her myriad of questions and inquiries. When he did not know the answer he was honest, asked for help, or researched it until he found the correct answer and then provided us with it, then his recommendation based off of what would fit our personal needs and desires. He patiently helped my entire family switch from two different carriers, purchase two new phones, two cases, and start a line (& ship the sim card) to my other relative who is out of the country. Javier and the manager worked with us patiently and deliberately for 4 hours and even stayed after they closed to ensure all our concerns were put to rest (they also were never pushy into selling us a product or service that we didn’t want or one that wasn’t practical for us). I recommend this store, speaking with Javier, and the Manager if you are inquiring about switching to Verizon as they are very resourceful and personable. Great work!
Don Brooks
Great service. Brand new store with amazing staff. Luis was amazing . FYI this is a corporate store
Alexis Ferry
searched all over el paso, and this is by far the best customer service we received! they explain everything you need to know, and don’t try to pitch sales.. felt comfortable here & everyone seemed to love their job!
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