4.1 – 264 reviews $$ • Cell phone store
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Retailer providing wireless plans & a range of phones, devices & accessories.
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Saturday | 9AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 9AM–8PM |
| Tuesday | 9AM–8PM |
| Wednesday | 9AM–8PM |
| Thursday | 9AM–8PM |
| Friday | 9AM–8PM |
Address and Contact Information
Address:
4949 Promenade Pkwy, Bessemer, AL 35022
Phone: (205) 424-9763
Website: https://www.att.com/stores/alabama/bessemer/80439
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Review Summary
Rhonda Hood
My rep Gabe gave great service and answered all my questions.
Hugo Colin
People works there say they sales persons not technicians so bad experience.
Arlesa Robinson
Enough employees to serve friendly fast service.
Mary Taylor
I stopped by the store yesterday to switch to AT&T while I was there a tornado was in our area. The Manager quickly and calmly had everyone go to the back of the store. This man was great he was watching the weather on a IPAD for everyone to hear an working 2 phones at the same time checking on others in the area! I even heard him make a call to his family. I’m so impressed. The Manager Name was Brian. The person that help me was great also Tori finished up my phone an got me a discount because of my job. This store was awesome yesterday. I definitely will come back here if I need.
Sakura House
I can’t take it any longer, the only way I have made it thus far is I’m at work so I was able to put the phone on our intercom speakerphone and move about my store to continue working. As you can see I have been on the phone with them well over two hours. I called 4 time before someone answered to ask if a a product was in-stock, the young man asked if I would hold a moment and I said sure. Remind you I am a paying customer I have been for over 6 years.I currently now pay at least $400 a month if I were to add the next two lines for my business, I would pay close to 500$ a month. That would be a total of $6,000 a year I’m contributing to their Revenue! But after this they will loose my business and my colleague’s. Poor coustmer service
Ed Moore
Tiana, did an excellent job. She was polite and very helpful. The entire staff was upbeat and engaging. Keep up the great work .
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