Located In: Anchorage 5th Avenue Mall
Hours
| Sunday | 7AM–10PM |
| Monday | 7AM–10PM |
| Tuesday | 7AM–10PM |
| Wednesday | 7AM–10PM |
| Thursday | 7AM–10PM |
| Friday | 7AM–10PM |
| Saturday | 7AM–10PM |
Address and Contact Information
Address: 320 West 5th Avenue #106 The 5th Ave Mall C Street Entrance, Anchorage, AK 99501 Phone: (907) 802-7444 Website: http://www.downtowntourgroup.com/
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Review Summary
은하짜냥해
Our tour guide, Russ, is a very kind, experienced, and humorous man!
Alex Luna
I filed a claim with PayPal for not getting the service I was promised.
Rohit Singh
He really loves his work.
Alex Luna
Booked a tour, ended up changing the date of my tour (all very short notice on me). Was told I was going i on a different tour 2 days later. Next day I get a call from the guide who tells me they are not taking me/canceled on me. I asked for a refund was told I would have my money by the en of the day. Didn’t happen. I filed a claim with PayPal for not getting the service I was promised. The owner begins to send me all these nasty text. Pretty disappointed with this tour company. I did a lot of tours while in Alaska and I can honestly say they are unprofessional and will definitely not deliver on their promises.
은하짜냥해
Excellent trip in Anchorage! Our tour guide, Russ, is a very kind, experienced, and humorous man! We enjoy the spring break because of him!
Sushant Puri
Booked this tour with Russ last minute. He had a spot for the next day and readily told me things I would need for the Matanuska glacier walk. Best part of the tour was the glacier itself!Pros: Lots of energy and is extremely enthusiastic. His interesting conversations from Anchorage to glacier and back filled the idle time with many fun incidents. Knows many stories about Anchorage and the Matanuska glacier. He has lived in Alaska all his life and can give a good perspective of life and culture here for people interested in learning more. He has apparently been doing this tour for a very long time and has great stories to tell on the way and back. Has a great eye for wildlife – spotted a moose from corner of his eyes in the woods. Also showed us some parts of the city which was nice of him. Picked up and dropped off at the place I was staying at. Lost my glove and he has my address to mail it to me in case he finds it in his car.Cons: one too many Freudian slips. Eg. when asked about getting a discount says for people of Indian descent I raise the price 20% and give them a 20% discount (he does not realize this to be an insensitive remark) Russ was late running late to pick up and blamed me for not calling him – said he tried calling me but there was no call from him.Ideal for people visiting Anchorage who don’t have a definitive itinerary yet and would rather a local tour guide drive them back and forth.