Service Options: In-store shopping
Hours
Tuesday | 8AM–6PM |
Wednesday | 8AM–6PM |
Thursday | 8AM–6PM |
Friday | 8AM–6PM |
Saturday | 8AM–5PM |
Sunday | Closed |
Monday | 8AM–6PM |
Address and Contact Information
Address: Vails Gate, 2601 NY-32, New Windsor, NY 12553 Phone: (845) 458-5512 Website:
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Review Summary
Traci McGuire
Great place-great guy!
Michael Menzie
Really disappointed with their service.
Rose Kwiatkowski
When it WAS returned, it had a small issue which was rectified at no cost.
Michael Menzie
This place is also known as Bernicker. Really disappointed with their service. I called them and asked for a quote to get a tire and swap it on my rim for my tractor. i was told $59 for the tire plus the cost to swap it. I show up on site two days later and they tell me it will be $75 plus the cost to swap. i then ask if they will swap even if i buy the tire. they say ok. i buy a tire and it was much cheaper than their prices but it was shipped to me deformed. he told me i would now have to buy a tube along with the price of the swap. while i agree the tube may be necessary cause it was deformed but i was tired of getting nickeled and dimed and that their prices changed between quotes so i left.***update*** the tire that they said was too deformed to mount without a tube, well I took it to STTC Tire in Marlboro and they said no problem and mounted the tire without a tube for less money than I was quoted here
Traci McGuire
Last year bought a Stihl leaf blowerfrom Bill who was very knowledgeable! No high pressure sales. This year my yardman lawnmower crapped out. I needed atiny o ring and he helped me outagain! Great place-great guy!
Rose Kwiatkowski
I had my very old Snapper snowblower overhauled before the winter of 2017. It needed a tuneup and the auger wasn’t turning . I had already checked the pins that were in tact. They checked it out and did the necessary repairs in a very timely fashion. Bill picked it up and delivered it back to my home in just a few days as promised. I found him to be very professional and courteous. When it WAS returned, it had a small issue which was rectified at no cost. I can’t imagine what the other reviewer experienced to have such a negative review! I only gave 4 stars because I need to have it serviced again…if MAY be an unrelated issue, however.