4.5 – 106 reviews • Auto repair shop
At Victoria Chrysler Jeep Dodge Ram, we know you think a lot about where to take your car when it needs a checkup or repair. Bring it by the Victoria Chrysler Jeep Dodge Ram Service Department to be sure you are giving your car the best care possible. Our expertly trained service staff are experienced in knowing how to properly service any vehicle. The Victoria Chrysler Jeep Dodge Ram Service Department will always take the necessary measures to make sure your car makes it back on the road safely. At Victoria Chrysler Jeep Dodge Ram we know you care about what goes into your vehicle. We have a service department filled with knowledgeable mechanics who will take care of you and your Dodge, Jeep, RAM or Chrysler.
Located In: Victoria Dodge Chrysler Jeep Ram
Hours
Saturday | 7AM–2PM |
Sunday | Closed |
Monday | 7AM–6PM |
Tuesday | 7AM–6PM |
Wednesday | 7AM–6PM |
Thursday | 7AM–6PM |
Friday | 7AM–6PM |
Address and Contact Information
Address:
2108 Houston Hwy, Victoria, TX 77901
Phone: (361) 333-5094
Website: https://www.victoriadodge.com/service-department/?utm_source=google&utm_medium=organic&utm_campaign=google_my_business_service&utm_content=website_button
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Review Summary
Brian Billingsley
The service advisor quoted me a price for repairing/replacing my brakes.
Chip Perry
I would highly recommend the service dept at Victoria Dodge Jeep Ram.
Jessica R. Schumacher
The best service dealership in the Crossroads area.
liza rdz
Went in to replace my tire.. said it would only take about 45 or so.. 2 hrs in and still nothing…I checked in with them , they then told me that my truck had a few recalls and that they had to fix them.Ok, thanks for fixing them… but why did nobody mind to come inform me about this.. I had my two daughters with me and they were starving by then.. it took more than 3 hrs for us to get out of there.. if they would have informed me that they were going to work on recalls I would have planned accordingly and had my husband pick us up..Poor communication
Jessica R. Schumacher
The best service dealership in the Crossroads area. My Jeep Grand Cherokee was making a strange sound so I scheduled a weekend appointment. Wade, the service technician, opened my hood to find the sound, and diagnosed one of two scenarios. My Jeep was diagnosed w/ a faulty alternator. The mechanic (Joe) that didn’t usually work weekends happened to be on duty. My alternator was changed w/ genuine Mopar parts, and I was well on my way within a few hours.It was my lucky day that Saturday, because had I driven much farther, the end result could have been much worse.Thank you Wade & Joe for getting me back on the road in my beautiful Jeep! Your service is impeccable!
Jake A
Called & said everything was ready to go. When I got there JD service guy said he couldn’t let me have vehicle because they hadn’t received payment from my insurance. JD was on phone numerous times with my insurance & they couldn’t get their cost figures right. Then JD was in numerous conversations with Steve the service manager on what they needed to receive payment from my insurance. This should have all been taken care of an arranged before I was told vehicle was ready. I waited 4 hours listening to all the back & forth conversations. Plus the 2 hour driving time. No the paperwork was not handled in a professional manner. So far all mechanical work seems to have been done properly.
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