The UPS Store

  3.0 – 59 reviews   • Shipping and mailing service

The UPS Store #6608 in Austin offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Located In The Heb Parking Lot At Slaughter And Manchaca Behind The McDonalds..

Store offering shipping, packaging, printing & other services, plus office supplies.

Hours

Saturday10AM–3:30PM
SundayClosed
Monday8:30AM–7PM
Tuesday8:30AM–7PM
Wednesday8:30AM–7PM
Thursday8:30AM–7PM
Friday8:30AM–7PM

Address and Contact Information

Address: 2110 W Slaughter Ln Ste 107, Austin, TX 78748
Phone: (512) 814-0279
Website: https://locations.theupsstore.com/tx/austin/2110-w-slaughter-ln?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

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Review Summary

Dawit Tariku
I make the extra drive just so I can get the service at this location.
Michael Winkler
When the delivery driver delivered my package at this location they refused it!
Allison Greene
They even gave my little girl a sticker
Patrick Hewes
What more can you say about a UPS store other than they do what they say they do. This is a fast No-Frills location, and I’ve never had a problem with any of the services they provide. All of the staff is friendly and helpful and did I mention they are fast? Great for all of your shipping needs during a pandemic
Barbara Vogelman
I wish a MINUS 5 stars was available. Rude, unhelpful, know it all attitude. Yes, I was sweaty. That happens when you work outside. My pond needed care. She refused my Amazon return. Said to go somewhere else. I called Amazon. They still gave me this store to return my item. I have a heart condition and wanted me to wear a mask. Despite the fact the Governor ended the mask mandate. There were 7 people in line in front of me. I offered to hand them my phone for the scan code. Nope, wear a mask. Or don’t come in. Accommodate us despite the the fact it literally could land me in the hospital. Worst service I have recieved. Amazon said my story was not unusual. They have terrible reviews.
Jamison Fischer
At first the experience was good. I had the package paid for, accounted for, and in route, or I thought I did. After paying $27.75 for this I found this package on my doorstep four days later: smashed, contents broken inside, and rather confused how this could happen. I called this location to confirm what might have gone wrong only to find out there was no manager available (and wouldn’t be available until after the new year), also to find out they will not overnight the package to potentially get it there on time, continuing to be told they MAY be able to find a new box for me after they destroyed this one (including the contents inside).So in short: a company failed to do their duties, is unwilling to be accountable for their actions, unwilling to help expedite and solve the problem, unwilling to pay for the contents inside, but possibly able to find a new box for me.I will never use this store ever again, let alone another UPS store. I spent over $100 dollars shipping items that day to basically be told to go shove it when they make a mistake. People need to be held accountable: employees inside, couriers delivering, and customer service from all angles. This is unacceptable in every manner.
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