The UPS Store

  4.2 – 27 reviews   • Shipping and mailing service

The UPS Store #0927 in Amarillo offers in-store and online printing, document finishing, a mailbox for all of your mail and packages, notary, packing, shipping, and even freight services – locally owned and operated and here to help. Stop by and visit us today – Puckett Plaza At 34th And Bell.

Store offering shipping, packaging, printing & other services, plus office supplies.

Located In: Puckett Plaza

Hours

Saturday9AM–3PM
SundayClosed
Monday8AM–6:30PM
Tuesday8AM–6:30PM
Wednesday8AM–6:30PM
Thursday8AM–6:30PM
Friday8AM–6:30PM

Address and Contact Information

Address: 3440 Bell St Ste 320, Amarillo, TX 79109
Phone: (806) 352-2600
Website: https://locations.theupsstore.com/tx/amarillo/3440-bell?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

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Review Summary

HOT TUB DOCTOR LLC
The printing prices cant be beat, especially for large jobs!
Tina Thrasher
Excellent employees and customer service is always awesome
Morgan Protsman
Possibly the worst customer service I have ever received.
Morgan Protsman
Possibly the worst customer service I have ever received. I am a graphic designer and I use UPS for all of my printing needs. On one particular day I went to this location to have 2 pieces of cardstock printed and some work to be shipped off. I brought my flash drive with me as per usual rather than emailing it online, because that is an additional charge. Deborah, at the front counter informed that she would not allow me to use my flash drive unless she charged me $4.00. I decided to go to a different UPS location and not argue about it (even though I go to UPS every single week). The other location allowed me to use my flash drive on their computer for $1 minimum as usual, however after already swiping my card they ran out of cardstock and didn’t have any on hand. They called the store back at the Puckett Plaza location, but Deborah refused to help me so my card was charged without any kind of service performed or refund offered. I drove down to FedEx and was extremely impressed by their customer service and they were beyond friendly and welcoming. I normally have great customer service by the other employees, however this lady who “helped” me could not have been any more rude and she had a complete lack of care. I have pictures of my receipt and the sign where it specifically says that there is a $4 charge if you EMAIL them files.
Jay Talbot
I have a box there. Up until today, I’ve had nothing but good service. I was expecting a package via USPS, and got notifications via USPS of its delivery. I walked, checked my box for the label, then waited my time in line. After wait 30 minutes for the guy in front of me to finish shipping 10+ individual packages, I was told that regardless of the notification, it would be this afternoon before I could pick it up. It would have taken less than 5 minutes to process the label so I could pick it up, and they refused, so they wasted my time and gas.Moral: Don’t go there unless they call you. Forget the FedEx and USPS notifications. It will waste your gas and time. If I wasn’t already stuck into a 6 month prepaid mailbox rental, I’d pull my box and go somewhere else.
Diane Hayes
One of the best UPS store’s in Amarillo , the people are polite and helpful. I have a service dog , they have treats there for him and always make him feel welcomed too. This is the only store that I go too . Best employee’s ever..
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