3.6 – 21 reviews $$$ • Jewelry store
Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience – both in our Cullman Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, Adrianna Papell, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®.
Retail jewelry chain featuring engagement rings, timepieces & designer collections.
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff required to disinfect surfaces between visits ·
Hours
Sunday | 12–6PM |
Monday | 11AM–7PM |
Tuesday | 11AM–7PM |
Wednesday | 11AM–7PM |
Thursday | 11AM–7PM |
Friday | 11AM–7PM |
Saturday | 11AM–7PM |
Address and Contact Information
Address:
620 Olive St SW Space 100, Cullman, AL 35055
Phone: (256) 736-1401
Website: https://stores.kay.com/al/cullman/620-olive-street-sw.html?cid=YEXT
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Kay Jewelers locations in Cullman, AL
Kay Jewelers locations in Cullman, AL. … 620 Olive Street SWSpace 100Cullman , AL 35055. (256) 736-1401(256) 736-1401. Open Today: 11:00 AM – 7:00 PM.
Review Summary
Skinny Gardner
Awesome service super friendly and went the extra mile to help..
Brendan Willoughby
Awesome place, awesome people, highly recommend and will be back!
Calei Nycole
By far the rudest store manager I have ever met in my life!
Calei Nycole
Absolutely the WORST customer service I have ever experienced. I have an exemption from the mask order. I keep it printed off in my purse. I was told by this store they did not care if I was exempt or not, and exemptions did not matter to them. Every other store has always honored my written and printed exemption. The manager at Kay’s would not even look at it. After rudely kicking me out of their store in front of other customers, they have kept my engagement ring for almost a month. Each time they give us a date that it is “due at the store” they come up with an excuse of why it hasn’t come in yet. This time it is because they lost several of my stones while cleaning the ring. I will NEVER do business the Kay Jewelers again. By far the rudest store manager I have ever met in my life!
Andr3w
This place has the worst customer service I have experienced by far. Terrible quality jewelry as well. After the third week of waiting for my fiancées ring to come in, they told me the stones had fallen out from polishing the ring and they were lost so they had to fix it. Stones should not just fall out when polishing a ring. The store manager was SO rude to me and my fiancée when we would call or go up there to check on the status of the ring that I had already paid for. After a month of waiting for the engagement ring I finally had to get my money back since the manager made it clear she did not want our business. I will definitely never be back to Kay Jewelers. Do not go here unless you want to catch a bad attitude from the manager and get some bad quality jewelry.
Lynn Brizendine
Rude store. Would not let shop because Im not a sheep who wears a mask. Liberal ran .
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