Saks Fifth Avenue

  4.3 – 719 reviews  $$$$ • Department store

Social Profile :

Iconic purveyor of high-end apparel, fragrances, accessories & more (some focus on jewelry).

Located In: The Galleria

Service Options:  In-store shopping · In-store pickup

Health and Safety:  Mask required · Staff required to disinfect surfaces between visits · 

Hours

Saturday11AM–8PM
Sunday12–6PM
Monday11AM–8PM
Tuesday11AM–8PM
Wednesday11AM–8PM
Thursday11AM–8PM
Friday11AM–8PM

Address and Contact Information

Address: 5175 Westheimer Rd, Houston, TX 77056
Phone: (713) 627-0500
Website: https://www.saksfifthavenue.com/locations/s/houston

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Review Summary

moto caza
Great staff and great place for shopping, also a excellent restaurant !
Tiffany Smith
My second home, great selection and the employees are super friendly.
Jason Hoffy
I think you get a better service these days even at the Walmart or target!!
Rachel Fox Schnitzer
Truly they roll out the red carpet for their customers. Super Kind, helpful, and courteous. Not what you’d expect nowadays. It is obvious their 5-star quality of service never wavers and that MAJOR! The young brunette in women’s shoes is BEYOND amazing!!!
Marcos Arrisola
Nice pricey stuff but very nice store come look
Tosin Aluko-Olokun
Please train your employees in the shoe section better. Shopped at Saks at different locations before and this was by far the worst experience. The first employee literally looked us up and down, decided we were not worth his time and essentially brushed us off saying they didn’t have the kinds of shoes we were looking for. The second worker also said no before I even completed my sentence, only for me to pick it up from behind his back. Does he even deserve a commission at that point? He then proceeds to ring me up without bothering to see if I had a profile (which I do). What terrible customer service, not once but twice! They either don’t know the inventory, in which case they have no business working in that section, or it’s a system-wide prejudice issue that needs to be addressed.Do better.
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