Located In: Arnot Mall
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Monday | 11AM–8PM |
| Tuesday | 11AM–8PM |
| Wednesday | 11AM–8PM |
| Thursday | 11AM–8PM |
| Friday | 11AM–8PM |
| Saturday | 11AM–8PM |
| Sunday | 11AM–6PM |
Address and Contact Information
Address: 3300 Chambers Road South, Space N-9, Horseheads, NY 14845 Phone: (607) 846-3831 Website: https://www.t-mobile.com/store-locator/ny/horseheads/arnot-mall?y_source=1_ODg5NTcyOC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
Photo Gallery
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Store hours have changed due to COVID-19. T-Mobile Authorized Retailer. Arnot Mall. 3300 Chambers Road South Space N-9, Horseheads, NY, 14845.
Arnot Mall ::: T-Mobile
Delivering more minutes, more features, and more services, T-Mobile offers all- digital personal communications services, including wireless internet. Various …
Review Summary
Jake Miles
By far the service i’ve ever received from a carrier store.
Rj Schutz
So I switched from verizon to Tmobile and so it was the wrong choice.
Neil Westervelt
The staff trys to be helpful when we have issues or get new phone.
Neil Westervelt
Inside the Arnot Mall. The staff trys to be helpful when we have issues or get new phone. I am not necessarily confident of there abilities as I’ve had to help them a few times. The one (blonde) girl who has been there for a while is very rude, not helpful, insulted my wife at one visit, and if she smiles it’s because someone must have just kicked a dog! That being said, the young gentleman I just talked to (maybe Nick) was super friendly and helpful so…
Lisa Hawley
HORRIBLE!!! Absolutely horrible. There were 3 male employees behind the counter. I was after a hotspot for my son for school. They all proceeded to argue about the functionality of the hotspot. Once their argument was over I was speechless for a moment. Then, I was asked for my phone number very rudely. WOW! At that point I threw up my hands and said, “you know what? Never mind”. To call that experience “painful” would be putting it mildly. Maybe some customer service training would help?
Kristin Haner
Karen’s customer service was outstanding. I was seriously impressed. We went over phones, plans, maps, and how to see if service will work at my home location, etc. 10 stars to this location and to T-Mobile for their employee training.