2.9 – 121 reviews • Computer store
Unitek is an Apple Premiere Sales & Service Center and an Lenovo Authorized Service Center. We help our customers to manage their hardware and software & provide outstanding support. Since 1989, Unitek has partnered with Apple to provide exceptional service to our customers and assist them to purchase the right computer and solution. At Unitek, we’re motivated by a philosophy and a unique way of doing business. Our “Can do” attitude defines the way we behave, perform, and approach everything we do. “Can do” means going the extra mile … doing whatever it takes to get the job done. It’s working harder and smarter than anyone else. We promise you that we go beyond our abilities to assist you with your computing sales and service needs.
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff wear masks ·
Hours
| Friday | 8:30AM–6PM |
| Saturday | 9AM–4PM |
| Sunday | 9AM–4PM |
| Monday | 8:30AM–6PM |
| Tuesday | 8:30AM–6PM |
| Wednesday | 8:30AM–6PM |
| Thursday | 8:30AM–6PM |
Address and Contact Information
Address:
1201 Wilshire Blvd, Santa Monica, CA 90403
Phone: (424) 272-9400
Website: http://unitekusa.com/
Photo Gallery
Related Web Results
Contact Us – Unitek USA
Technical Support (Apple Premium Service Provider). Tel: 818-788-3100 … Unitek Computer Stores, Sherman Oaks. 14635 Ventura … Santa Monica, CA 90403.
Review Summary
Richard McLaren
Great service and great prices and super helpful and friendly
Gavin Rees
So, I left the laptop with them for their technician to diagnose.
Jordan
Paid $60 for a diagnostic to determine which components were damaged.
TIAN XIA
I left my broken laptop there, due to AppleCare, it will be fixed for free. The staff is friendly and the store is nice. Only shortcoming is the parking, prepare some quarters to feed the meter.
Moises Gonzalez
Great customer service. Will start taking all my Apple products here from now on. Service turnaround time is exceptional and they are very transparent. I live in Torrance and will drive over here just for the service. Thank you guys for taking care of my 2014 Mac mini 🙂
Noah Clark
This review is 100% focused on Unitek’s communication with client.They took in my laptop (under Applecare warranty). They told me it would take 3-5 business days. Ok, no prob!During that time I have tried to contact the store over 20 times to get an update with no success.They don’t answer the phone, they don’t respond to emails. Just an endless loop of mellow jazz hold music.I finally got a hold of someone at their corporate office who suggested I should just drive over and see what’s going on with my repair.What?! I’m a working professional, and do not have that kind of time.I read through other Yelp and Google reviews and see that others are having the same issue. I think it’s an important issue that Unitek corporate needs to address.In the meantime, I’ve called Apple who verified they couldn’t get through either. Apple said this is unacceptable and they will be issuing a Challenge to the stores approved Apple verified status.I really hope that Unitek reads this and takes it to heart. It’s frustrating enough to be without your main laptop for a week, but the lack of communication in 2021 is a dealbreaker for me.
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