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Retailer specializing in carpet, luxury vinyl plank (LVP) & hardwood flooring.
Service Options: In-store shopping · Delivery
Hours
| Tuesday | 10AM–5:30PM |
| Wednesday | 10AM–5:30PM |
| Thursday | 10AM–5:30PM |
| Friday | 10AM–5:30PM |
| Saturday | 10AM–2PM |
| Sunday | Closed |
| Monday | 10AM–5:30PM |
Address and Contact Information
Address: 937 Ulster Ave, Kingston, NY 12401 Phone: (845) 481-1558 Website: https://www.kingstoncarpetone.com/?utm_campaign=local_listing&utm_source=google&utm_medium=directory
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Review Summary
o0Lukan0o
I gotta tell ya folks, you will get the best service and the best price here!
Susan Flores
Sooo helpful, knowledgable, good selection
Joseph Hermon
The owner is super friendly and easy to work with.
Martha Goldstein
Unfortunately I was truly disappointed with this experience. First I will say that I spent over $12,000 to do floors throughout my small 1200 sf home. Not real wood or anything fancy, it was all vinyl flooring. Probably the some of the cheapest there. The first round was my kitchen. Which came out fine overall. They did break the broiler drawer in my oven putting it back in place but I looked the other way. Then they did my living room and bedrooms which also looks just fine but the mess that was left behind on my front steps is STILL there!! Dust from cutting the floors EVERYWHERE!!!! As well as the layers of dust inside my home. When I asked if they’d be cleaning up they seemed shocked. ***Now at this point I’d paid the half ($6000) that the salesman said I had to, also explaining that the other half would be payable when the entire job was DONE!*** Not a problem! I cleaned up after these guys by myself. Also they didn’t bring or have ordered anything to finish the doorways and connecting area between my kitchen and living room, as well as the lip that we had discussed with the salesman from the stone of our fireplace to the floor. When I asked the man who was in my home doing the work he said he had no clue and they never ordered these things. Which I later found out from my carpenter that they ABSOLUTELY should have! I spoke with the owner and he assured me these things would be fixed when they came to finalize the job doing my small bathroom floors. I was also still waiting on a date for that, as they knew when the contract was signed. About a week or two after this I get a call asking for the remaining balance of over $6000. But the job WAS NOT done! I explained that I was happy to send the money for the work thus far and would pay the $900 for the bathroom when it was finished. They argued with me but I stood my ground. Which was not the original deal. I paid them over another $5000 at that point. Finally a week later my plumbers gave the ok for the bathroom flooring. They came almost 3 hours late that day and did the job but again leaving plastic vinyl flooring dust all over my front walkway. The plumbers and carpenters who have been here since were disgusted by this. It just wasn’t cool. Then of course they did not have any of those finishing touches they were meant to. Again feigning ignorance. And when I spoke to the owner he tells me it’s gotta be a “special order” MIGHT cost more!!! At that point I had had it! I mailed their last check and emailed letting them know I would have my carpenter complete it. Be wary here. There may be some good reviews but that means little. Overall the job was not completed and looking back I probably paid too much! All in all it came down to the owners demands for payment and acting like he had to chase me for it! Which WAS NOT THE CASE!!! Plus the complete disregard for cleanup which is absolutely part of any workmen’s responsibility. And then the total dismissal of the finishing aspects…again which are absolutely a given. The floors got done. But the experience was just not cool. Especially since I paid and paid exactly as I was originally asked to. Oh, and their receptionist was unnecessarily rude! For $13,000 at least be nice!
Jo-Ann Malloy
We had wood flooring installed through out our home. They did an excellent job. Everything went smoothly from beginning to the end of the installation. I get so many compliments on my floors. Thanks for doing such a great job.
Theresa Diluvio
They were very easy to work with & I was able to do my order via phone with them as I already had a carpet picked out. Staff was friendly. The men that installed my carpet were efficient, quick, and did a fantastic job. I would recommend this company to anyone having carpet installed. I felt that that they were happy to have my business. A++