4.1 – 473 reviews • Tire shop
Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in San Mateo, CA keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Don’t let the check engine light or a flat tire slow you down! Visit Big O San Mateo for honest, worry-free tire & auto service.
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Temperature check required · Staff wear masks · Staff get temperature checks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Friday | 8AM–6PM |
| Saturday | 8AM–6PM |
| Sunday | Closed |
| Monday | 8AM–6PM |
| Tuesday | 8AM–6PM |
| Wednesday | 8AM–6PM |
| Thursday | 8AM–6PM |
Address and Contact Information
Address:
2160 S El Camino Real, San Mateo, CA 94403
Phone: (650) 389-9463
Website: https://www.bigotires.com/location/CA-San%20Mateo-94403/005266?utm_source=gmb&utm_medium=local&utm_campaign=websiteCTA&y_source=1_ODY2OTcwMS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
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Review Summary
SL Wong
Service was fine, the long wait not so fine but good staff.
Chris Colgin
Highly recommend their services and their prices are reasonable and fair.
Guy Rounsaville
Job was completed on time and was delivered at the price promised.
Franz Tan
I came in for the 60k maintenance for my corolla. I was dreading this whole ordeal, but Alonzo made sure everything went smoothly & in a timely manner. I appreciate Alonzo being upfront about what to expect/giving me details about what they’re going to do to my car & keeping his promises with time deadlines. I would definitely go back.
Xing Zhang
The customer service/support is extremely not efficient. It was supposed to be a simple phone call which ended up taking 30 mins.I was talking on the line with Jackie. She kept putting me on hold, for a total of 3 or 4 times. She would put me on hold for a simple question about the cost/discount, and then 5 mins later after being put on hold, she would apologize and started working on the question (then what did you put me on hold for?), and then for the worst part, she put me on hold again.The whole time she sounded very sleepy and not being efficient/mindful about the time we are on the phone. I am very disappointed/not happy with the service.
Canal Conselho de Pastores de Curitiba
The company did a bad job on my car and what’s worse, it left the oil cap open, filled the vehicle with oil and may have compromised the engine. The exchange was on Monday (04/27/21) and I only realized this on Saturday (05/01/21). Now what should I do ??? they lost the car keys and more.
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