Located In: Cooperhouse Shopping Center
Service Options: In-store shopping · In-store pickup
Health and Safety: Mask required ·
Hours
| Friday | 10AM–7PM |
| Saturday | 10AM–7PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–7PM |
| Tuesday | 10AM–7PM |
| Wednesday | 10AM–7PM |
| Thursday | 10AM–7PM |
Address and Contact Information
Address: 110 Cooper St Ste 100a, Santa Cruz, CA 95060 Phone: (831) 225-0909 Website: https://www.gowireless.com/stores/ca/santa-cruz/santa-cruz-cooper-st/?y_source=1_MTcyNzcwMjktNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
Photo Gallery
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Review Summary
Peter Dittler
So far it’s been 45 minutes while a trek is flirting with one of the customers.
Christina Carney
This location almost lost them my service, to bad I am still under contract.
kestrada kestrada
I 100% encourage people to choose another company.
Jace Ritchey
I can offer this location one star for the customer support staff who are trying their best in a bleak situation. Otherwise, I regret having even tried to do business at this retailer — they are overwhelmingly understaffed, poorly managed, and seem not even to have the resources to answer mundane questions or provide insight into my account beyond what I can do for myself. The employees and customers deserve better!
Nancy Elliott
Never do business with this company! They are not Verizon and they do not disclose that. Verizon apparently has no quality control. They add extra fees and don’t tell you until the end of your transaction after you’ve spent hours upgrading your phone and waiting for them to transfer your info. They do not give you a receipt for your purchase or proof of warranty. Their staff are not trained well. Avoid grief, and do not patronize this store!
MEN OF TROY
This is a completely new store, new company (still affiliated with Verizon) but their customer service and willingness to help was amazing. I have been to many Verizon stores, and all the ones in the Santa Cruz area and this was by far my best experience. Martin was very nice and knowledgeable, along with Gabby, Clare and the manager whose name I believe was Adam? Anyways, if you need Verizon, or help with your Verizon account I recommend going there!