Kay Jewelers

  3.2 – 15 reviews  $$$ • Jewelry store in Santa Rosa, California

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience – both in our Santa Rosa Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, Adrianna Papell, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®.

Retail jewelry chain featuring engagement rings, timepieces & designer collections.

Located In: Santa Rosa Plaza

Service Options:  In-store shopping · Curbside pickup

Hours

Friday11AM–7PM
Saturday11AM–7PM
Sunday12–6PM
Monday11AM–7PM
Tuesday11AM–7PM
Wednesday11AM–7PM
Thursday11AM–7PM

Address and Contact Information

Address: 1060 Santa Rosa Plaza, Santa Rosa, CA 95401
Phone: (707) 545-8991
Website: https://stores.kay.com/ca/santa-rosa/1060-santa-rosa-plaza.html?cid=YEXT

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Review Summary

JamieLee Guglielmino
All around nice customer service!
Billie Stockton
I was then pushed into spending more money on earrings that aren’t good quality.
Janice Bowens
Always kind, great caring people are respectful
Billie Stockton
I bought earrings that I wasn’t happy with. I tried to come in a return them but the store was closed early. I went in again and they told me I am no longer able to return them because it has been thirty days. The day I came in and they were closed it was before the 30 days was up. I was then pushed into spending more money on earrings that aren’t good quality. Not happy at all with the Santa rosa plaza store!
Yesenia Ramos
Came here looking for an engagement ring with my boyfriend because he wanted me to have a say on what ring I would be wearing for the rest of my life with him. Instantly someone greeted us and directed us towards what we were looking for and respected our budget. She informed us of qualifying for payments and other services my ring could have. For now I’ve had 0 complaints. Will be updating in the future if anything changes.
Miguel Garcia
Two months waiting for a refund. They sent me two of the same orders. Customer service and instore service have not been able to figure out the problem. I have made two payments on an item I am waiting to return. Would not recommend to anyone.
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