Staples

  3.5 – 39 reviews  $$ • Office supply store in Novato, California

So much more than office and school supplies! Find a growing product selection including cleaning and safety supplies, furniture, iPads and Apple products, technology, paper, ink, electronics, computer repair, copy & printing services, phone repair services, and water damaged phone repair services.

Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout · 

Hours

Thursday8AM–8PM
Friday8AM–8PM
Saturday9AM–9PM
Sunday10AM–6PM
Monday8AM–8PM
Tuesday8AM–8PM
Wednesday8AM–8PM

Address and Contact Information

Address: 55 Rowland Way, Novato, CA 94945
Phone: (415) 897-0544
Website: https://stores.staples.com/ca/novato/55-rowland-way?cmpid=st_ll_goo&cid=LS:RETAIL:G

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Staples® Novato, CA, Novato, 94945 | Store Details

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STAPLES – Printing Services – 55 Rowland Way, Novato, CA

I don’t know about you but I dread going into Staples or Office Depot. I rather punch myself in the face. But this week I was house sitting in Novato and my sister …

Review Summary

Ro Brain
Also, their shipping service is handy for both UPS and USPS.
JOHAN MOLINA
Great deals on products.
Brad Kaune
Tried to return overpriced part ($46 for usb to VGA adaptor).
Emmet Skinner
the paper they sell tastes like vomit!!! if you want good tasting paper buy it at petco ugh
R8CEHORSE
This review is specifically for their print center.SUPER UNHELPFUL.If you absolutely need to be frustrated by poor customer service, Printers that are offline and ridiculously long wait times then this is your spot!I came in to print four (4) 8.5×11 .PDF’s and the lady working the Print Center stated that she could not print them out for me. I would have to wait until the next day. F THAT.I was then directed to their self service machines. Ok, better than waiting a whole day for 4 prints right?WRONG.1 machine was down leaving 1 printer for the whole business to operate on. Luckily, the guy who was printing a bootleg copy of war and peace had just finished his 800 page print and he let me use the ONLY PRINTER AVAILABLE IN A PRINT CENTER.Just let that last line soak in for a second…OK, I’m in front of a machine that prints, I just saw the novel that the previous guy printed right?WRONG.The machine would not read my USB drive. The same USB drive that I literally used 5 minutes prior because I uploaded the 4 .PDF’s that I needed to print on it. I was getting frustrated. so I kindly asked the lady if she could take a look. She surmised that the USB was faulty. I was like look, I just used this USB drive 5 minutes prior because I uploaded the 4 .PDF’s that I needed to print on it.I felt like I was repeating myself…At any rate, this reminded me of Dave Chapelle’s ‘POP Copy skit from his show.Avoid the frustration and either go to Kinko’s or replace your broken printer so you don’t have to deal with this.
Niko V
Your customer service is horrible. The lady who works there named Kristin needs to be re-trained for customer service. She’s rude and has horrible attitude. I don’t recommend this location.
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