3.8 – 8 reviews • Heating equipment supplier
Johnstone Supply S San Francisco is a leading HVAC/R Wholesale Distributor with access to over 70,000 locally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR licensed contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry’s top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.
Specialty chain providing a large selection of HVAC & refrigeration parts, supplies & equipment.
Hours
| Friday | 7AM–4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM–4:30PM |
| Tuesday | 7AM–4:30PM |
| Wednesday | 7AM–4:30PM |
| Thursday | 7AM–4:30PM |
Address and Contact Information
Address:
1445 San Mateo Ave, South San Francisco, CA 94080
Phone: (650) 589-5800
Website: https://www.johnstonesupply.com/storefront/store110/home.ep?
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Review Summary
Ronald Sheehy
Wonderful staff & they know their stuff.
Ghhc Fhbc
They just really don’t care about their regular customer’s needs.
May Patterson
Tested the keys out, and they all work.
dd pp
They don’t sell to the general public.
May Patterson
Yay for buy one, get one free key coupons! They even make copies of your do not duplicate keys. Tested the keys out, and they all work. The guy who made them though isn’t all too familiar with ringing up coupons, so a little slow on service there.
Ghhc Fhbc
I’ve been customer for about a year there and have bought bunch of parts. It was ok until one day I met new staff there. As usual I told my company name and our location. The guy who I talked to asked me for supervisor’s name. That was first time when staff in that shop ask me this additional information. Since our company was founded several years ago we have changed our company structure and personal a lot and of course we have never update that information. So I didn’t know what to answer for that question. When I was trying to explain to that guy that I’m regular customer and nobody asked me this info before, he interrupted me, raised his voice on me. He said in very rude form that he is the manager of that place and that was his shop (lol), he told me not to come there anymore. So I told I would tell all of my colleges not to come there anymore. He just didn’t care. Conclusion: 1) there is no corporate standarts and code of conduct of how to interact with customers.2) local manager is totally useless. Instead of resolve issues and work to attract buyers he makes conflict situation by himself and doesn’t care about customer loyalty which is really bad for business.3) there is no corporate mechanism of control and complaints for this sort of situations which is totally characterized this company. They just really don’t care about their regular customer’s needs.
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