3.5 – 284 reviews $$ • Cell phone store in Erie County, New York
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Located In: The Boulevard Consumer Square
Service Options: In-store shopping · Curbside pickup · Delivery
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits · Safety dividers at checkout ·
Hours
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–5PM |
Address and Contact Information
Address:
1703 Niagara Falls Blvd, Buffalo, NY 14228
Phone: (716) 831-9100
Website: https://www.verizon.com/stores/new-york/buffalo/niagara-falls-blvd-203960/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Review Summary
john raczynski
Great employees and service.
B Healy
You check in then wait forever without any idea of when you will get served.
Rik Godzkilla
So its okay for customers to have to walk through the plaza but not the workers.
Christina Millian
I usually am not the type to leave a review but based on this terrible service I had to! So I was looking to switch a line off one account to my own and get a new phone and I went there and was greeted outside by a man who I told my situation to and was told to call a number and come back when that was done. I asked him if I could get a new phone and transfer the line at a later and he said without an appointment I would not be allowed in. As I began to walk away a family walked to the door and asked if they could start service there he asked if they had an appointment she replied with no and he said that’s okay and took them inside! I used to work for Verizon and I know how commission goes but this treatment is UNACCEPTABLE! Just because I wasn’t going to give him the sale he wanted he couldn’t help me? Verizon shouldn’t be happy to have someone like this working for them.
Jim NYVET
Terrible service, loooooong wait to get served and I was next! Walked out. Go to Walmart for Verizon phones, you’ll get a better deal there anyways.
Bailey Woodean
We switched to Verizon by purchasing our phones on the website and having them delivered. Then we had trouble getting them activated and working correctly. We finally decided we had to go in store for help. The local store was closed even though Google and their door sign said they would have been open at the time we were there. So we were forced to drive 25 minutes away to the Verizon near the boulevard mall. The agent sat us, figured out the problem, fixed the problem and we were back on the road to home within 10 minutes. It was a nice change to the previous headaches we had endured. Now, we both love our new phones and having a reliable network! So far so good!
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