Shoe Palace

  4.3 – 265 reviews   • Clothing store

Shoe Palace is one of the most-trusted athletic footwear and apparel retail chains in the United States. What began as a small family business has now grown into an extremely-popular chain of stores and an online retail site. Shoe Palace was built on a strong belief that amazing service, above all else, is the most important reason why any business flourishes.

Retail chain selling athletic shoes, streetwear & accessories for adults & children.

Located In: Hollywood & Highland

Service Options:  In-store shopping · Curbside pickup

Hours

Thursday10AM–9PM
Friday10AM–9PM
Saturday10AM–9PM
Sunday10AM–9PM
Monday10AM–9PM
Tuesday10AM–9PM
Wednesday10AM–9PM

Address and Contact Information

Address: 6801 Hollywood Blvd #259, Los Angeles, CA 90028
Phone: (323) 871-4210
Website: http://www.shoepalace.com/

Photo Gallery

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Review Summary

The Last Emperor
Need more varieties of shoes but overall good selection and customer service.
William Bruneau
Good service, decent selections
Barry Benson
Quick to serve, with lots of energy & smiles.$$$
tommy chance
Called and got the Manager who seemed suspicious because i asked for a specific employee i spoke to before. I’m a loyal customer and always make sure to request an employee I’ve spoken to before so they can get the proper credit for the sale. I buy alot of shoes. Anyways i wanted to check on a pair of shoes. Customer service training id definitely needed. He hung up without even saying bye or have a nice day. Pure rudeness. It seems to be a common thing even at other locations. Sometimes they don’t even answer the phone. I’ll take my business where it’s appreciated. What made it worse is that it was the manager so the employees are just following his lead. Many of these small chains won’t last through this pandemic if they don’t learn to treat their customers better especially that loyal ones. I wont be back.
Eric Bare
Gloria, Gus, Jakob staff Great ✔️ youtube Eric Bare
weapon ekcs
Very Helpful Staff At This Location…Great Customer Service, Downstairs As Well As Upstairs…Good Customer Service Seems Like A Rarity These Days.
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