4.9 – 200 reviews • Hot tub store
We are open from 11-4:30. In store showroom tours are available by appointment with face coverings and plenty of distance. We are allowing one customer pair in at a time with proper physical distancing. Please be patient with our team. We are available by phone for water care product orders to be picked up or for home delivery. We are also available to give virtual showroom tours so you can shop for hot tubs from the comfort of your home. We aim to provide all our customers with the best hot tub ownership experience possible. When hot-tubbing becomes a part of the daily routine, it becomes one of the best parts of life. Hot tubbing allows you to relax and let go of stress, and connect with those you care about most.
Service Options: In-store shopping · Curbside pickup · Delivery
Hours
| Friday | 11AM–4:30PM |
| Saturday | 11AM–4:30PM |
| Sunday | 11AM–4:30PM |
| Monday | 11AM–4:30PM |
| Tuesday | 11AM–4:30PM |
| Wednesday | 11AM–4:30PM |
| Thursday | 11AM–4:30PM |
Address and Contact Information
Address:
1347 Cleveland Ave, Santa Rosa, CA 95401
Phone: (707) 525-1433
Website: https://hottubstore.com/locations/hot-tub-store-santa-rosa/
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Review Summary
Shelly Larson
Great service, great selection of chemicals and products, great folks.
Joe Metro
Super knowledgable staff and high quality products.
Andy Reed
We could not be happier with the sales process and the installation.
Ken
Salesperson, Terry Rich, did a terrific job explaining the options of hot tubs, both pros and cons, and really knew about a lot of details that helped us make our selection. We went with salt water and are SO happy we did. Terry has helped us several times since the hot tub arrived and his advice is always quick and on point. Great store to deal with!
Marcy Kaufman
Terry and all the staff at the Hot Tub Store were awesome. I don’t say this lightly as service is so important to us. Covid has made things interesting and even during this time they were awesome. We are very happy with our tub and the excellent communication we received throughout the process. Thanks for making this a great purchase and experience.
Leana Lovejoy
These folks, well, Terry, knows how to treat a customer – with friendliness, intelligence and all around ease. I loved my shopping experience at this store. and now, about a month later I can say that I am thrilled with my purchase – it is exactly the right tub for me, and I have been treated like royalty, even though it was one of the smallest tubs they sell… their customer service is so good…. all in all, I am still completely satisfied with my purchase…
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