4.2 – 145 reviews • Cell phone store
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Retailer providing wireless plans & a range of phones, devices & accessories.
Service Options: In-store shopping · Curbside pickup
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 9AM–8PM |
| Friday | 9AM–8PM |
| Saturday | 9AM–8PM |
| Sunday | 10AM–6PM |
| Monday | 9AM–8PM |
| Tuesday | 9AM–8PM |
| Wednesday | 9AM–8PM |
Address and Contact Information
Address:
515 Pine Ave, Long Beach, CA 90802
Phone: (562) 612-1020
Website: https://attvip.com/?utm_source=gmblistpilot
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Review Summary
Derek Lamirault
Always EXCELLENT service and staff
Jose Zuniga
Just with one customer.. really bad service in this location.
Juan Rios
They made it super easy to set up my tv and internet services
Michael Agostinelli
I completed a pre-paid on line order for pickup from this store (515 Pine Ave, Long Beach, CA 90802). Upon arrival, the curbside check-in app failed and instructed me to contact the store reps. Upon entering the store, it took nearly 20 minutes to complete a simple pickup because the staff could not get the drivers license scanner to work and they had no manual override procedure to simply take my license ID number. I am still not sure why they need to scan it in the first place. When they finally completed the transaction, I asked if the phone was activated and they said yes, just power it on. I came home and found that the SIM was never associated with the line (no cellular service). I tried to call AT&T support to correct the situation. However, by the time I returned home, AT&T telephone support was closed, so I had no mobile service until the call center opened in the morning. When I was able to connect with the call center, the telephone support rep could not believe the retail store forgot to handle this. If the store owner or management are reviewing these posts, please train your staff for the sake of other customers. Thank you.
Paul Hershey
The female staff was very helpful and informed me of the best decision that I could make..Thank you for everything…Paul
John Park
Brenda was very helpful courteous a delight to work with it’s all salesperson to be like her
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