Ashley HomeStore

  4.2 – 1,004 reviews   • Furniture store

Retail chain with a variety of signature home furniture, decor, & accessories.

Service Options:  In-store shopping · Curbside pickup · Delivery

Health and Safety:  Mask required · 

Hours

Friday11AM–8PM
Saturday11AM–8PM
Sunday11AM–8PM
Monday11AM–8PM
Tuesday11AM–8PM
Wednesday11AM–8PM
Thursday11AM–8PM

Address and Contact Information

Address: 1721 Ventura Blvd, Oxnard, CA 93036
Phone: (805) 981-0284
Website: https://stores.ashleyfurniture.com/store/us/california/oxnard/7710000049?cmpid=ls-&utm_source=Local&utm_medium=LocalSEO&utm_campaign=LocalSearch

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Review Summary

Timothy Armstrong
The delivery was as expected and the movers set up my sofa bed very quickly.
angel bernardino
Trash service waited over an hour after asking for help
Linda Neathery
What a great place to shop for furniture, home accessories and mattresses!
Charlie Lindberg
Great experience, nice salesperson was very helpful.
scott hicks
Horrifying experience. Such a disappointment. Drove 30+ miles to look, they were having a sale, and we got a great price. We thought we were all good to go. We purchased a electric sofa with two recliners. Today, delivery day, we spent 4+ hours tearing down our stereo system and taking our old coach out. We were all set to get our new sofa! When the delivery got here, it was not an electric sofa but a manual! Tried to contact while the guys were here, of course, to no avail. We have tried to speak to a manager, but again, to no avail. So much for management handling issues! We did refuse the delivery, because this feels like bait and switch! I wonder how many people just take the lesser model because the delivery guys are here with something for them? Hubby is so upset, we will probably go out and spend twice as much, just because. . .but not as Ashley! Oh and by the way, my husband sells appliances, and if this happened to one of his customers, he would be on the phone IMMEDIATELY with his customer, and a satisfying resolution!
Robert Graham
On Nov 1, 2020 I purchased furniture at the Ashley Home Store in Oxnard, CA.FYI. Todd Wanek is the CEO of Ashley Furniture located at 1 Ashley Way, Arcadia, WI.The furniture was delivered on Jan 18, 2021. I also paid for the Premium Delivery option, which means, they deliver, bring it into my home, and setup the furniture. The delivery crew showed up at 9:00 am. – took everything out of the truck and put it in my house and left. It was a very quick delivery! Immediately, after they left, I inspected the furniture and observed many defects, listed below but not limited to:1. End table is damaged. Top corner is chipped off and looks like a failed attempt to cover it up with a marking pen.2. Coffee table top was not finished properly and has swirl marks in it. Also there are heavy white streaks all over the top and sides. I guess it’s supposed to look like stressed furniture but it just looks bad and hastily finished. It’s a mess!3. One large chair has a crooked leg and there is white paint slopped all over the bottom, wooden parts.4. The other large chair has a crooked leg on it.By 11am, I was in the store complaining to Abraham Aparicio, the store manager and also cancelling the last end table that wasn’t delivered. They took that end table off my bill but refused to acknowledge a replacement of the damaged furniture even though the furniture was broken, shoddy and has crooked legs, etc. It looked like “B” stock merchandise, not new. The manager told me they will only REPAIR the furniture, not replace it. What? I didn’t pay good money for furniture to be repaired, refinished etc. – IN MY HOME! What a disaster that would be, just waiting to happen.Since Todd Wanek and Ashley Home Furnishings breached my Sales Contract and fraudulently took advantage of us, I requested a full refund and disputed the charges to my Credit Card. I reviewed the store on Google, wrote complaints to the BBB locally plus the BBB in Wisconsin, where their main headquarters are located. After they received my BBB complaints, Ashley wrote to my CC Company and said they were going to pick up the furniture and issue a refund. I was never contacted by Ashley furniture other than to schedule the furniture getting picked up.April 30, 2021.The refund to my credit card has been completed and Ashley has their junk furniture back in their warehouse. This matter is now resolved.
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