Pacific Sales Kitchen & Home Pasadena

  3.9 – 48 reviews   • Appliance store

Pacific Kitchen & Home inside Best Buy brings you an unbelievable selection of appliances; from entry-level to luxury and everything in between. You’ll get unparalleled service and exceptionally low prices. Whether you’re updating, replacing or remodeling, our expert staff will help select the right solution for you.

Chain for brand-name appliances, plumbing fixtures & electronics for the home.

Located In: The Shops On Lake Avenue

Service Options:  In-store shopping · Curbside pickup · Delivery

Hours

Friday10AM–6PM
Saturday10AM–6PM
SundayClosed
MondayClosed
Tuesday10AM–6PM
Wednesday10AM–6PM
Thursday10AM–6PM

Address and Contact Information

Address: 440 S Lake Ave, Pasadena, CA 91101
Phone: (626) 356-3359
Website: https://stores.bestbuy.com/ca/pasadena/440-s-lake-ave-1737-pacific-sales.html?ref=NS&loc=ns100

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Review Summary

Diane Rivera
I was checking their prices on dishwashers to compare them with Costco.
Thomas Miletic
Unfortunately, at this place customer service ends when you pay them.
Lord Buckley
I had a great experience from start to finish this week.
Brian Carvalho
I had a great experience at this store, my salesperson Ricardo was outstanding, he was professional and knowledgeable. He explained with Covid that there would be a delay in some products arriving on time and though frustrating I understood. The showroom is quite large and staffed with friendly employees the guys at the customer service desk were also great and explained everything fully, though I was intimidated since they both seem to spend all their off time at the gym. I will definitely come back to buy some bathroom fixtures as soon as I can. At the counter they made me feel safe by literally disinfectant every surface I came near! Keep it up guys!
Thomas Miletic
I agree with the other reviews. Unfortunately, at this place customer service ends when you pay them. Then you will never hear from them again. Probably the result of being bought out by big box store Best Buy. They don’t even have a direct phone number anymore. Prepare to wait on hold while you navigate an endless robot call answering system. Anyway. On to the merits. I bought a range and hood and fridge. Nothing was delivered on time. The hood was delivered cracked and it took another month for them to get me a replacement. And they simply refused to bring the fridge inside. I mean really. There are a lot of appliance stores out there. Save yourself some headache and keep shopping around. Don’t come here.
daniel j
I can honestly say I’ve never had such a great experience buying new appliances. Dealing with Richard was a pleasure. He was patient and informative. I looked at so many models almost all of them before setting my sights on the LG set. I had been needing to replace my appliances for a while and Richard was so good I wish I needed more. I will definitely be back and I’ve told all my family to go to Pacific Sales! Richard and Erick even put it in my truck while I watched! Five star treatment all the way!
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