3.9 – 129 reviews • Cell phone store
The New T-Mobile was built to be the best wireless carrier around. Our resources are larger than ever to bring customers the coverage, service, and value they deserve, taking things to an entirely new level! Both T-Mobile and Sprint customers in Mountain View can visit our store at 2590 W El Camino Real to explore the latest smartphones and devices, make changes to their accounts, and more. Or if you’re interested in joining the Un-carrier and need help deciding which of our low-cost rate plans is best for you and your family, our friendly staff is here to assist through the switching process. This location offers repair services for Sprint Customers.
Wireless provider offering cell phones, data plans, Internet devices & accessories.
Located In: The Village at San Antonio Center
Service Options: In-store shopping
Health and Safety: Mask required · Staff wear masks · Staff required to disinfect surfaces between visits ·
Hours
| Thursday | 10AM–8PM |
| Friday | 10AM–8PM |
| Saturday | 10AM–8PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–8PM |
| Tuesday | 10AM–8PM |
| Wednesday | 10AM–8PM |
Address and Contact Information
Address:
2590 W El Camino Real Ste 11, Mountain View, CA 94040
Phone: (650) 559-1553
Website: https://www.t-mobile.com/store-locator/ca/mountain-view/w-el-camino-real-san-antonio-rd?y_source=1_MTcwMTYwMzMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
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Review Summary
Marcos Mitchell
Great service been coming here for a while talk to biraj great customer service
Liz Davenport
They lost the company $ and my business for not being aware of their own offers.
Brian Perez
The store was a good experience with the staff and the repairs on my phone !
Georgette Pereira
T-Mobile is a very nice phone store. Great products. Great Plans, Real Good people work there. Thank you T-Mobile.
AIKO HILL
5/4/21My first time to be helped Live to activate my Sprint Moto E at this TMobile Retail Store at the San Antonio Shopping center. Parking was convenient. Jade the agent was friendly enough to activate my new replacement phone from Asurion. It’s funny that Asurion didn’t send me the Sim Card when they shipped the new phone to my address.Thanks to Agent Jade: my phone is now activated.Hope my next visit will be as good as today.Thanks for reading.
Anne S
This was my go to store- until today! I’ve never had such worst customer service from KARLA ZAMUDIO! Not only did she not know what she was talking about as she was obviously in training! While the other associate Biraj walking through the system. When I said she’s obviously still in training KARLA had the attitude to say she was not in training. Karla should not be in Customer Service as she doesn’t understand the meaning of Customer Service. Did I mention that contactless payment was accept in my prior visits then all of sudden they no longer provide contactless payment. Very disappointed with how this store has changed.
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