UPS Customer Center

  3.1 – 134 reviews   • Shipping and mailing service

Visit UPS Customer Center in CONCORD, a self-service location to drop off pre-packaged pre-labeled shipments, create a new shipment using a self-service kiosk, print mobile shipping labels, and utilize Hold for Pick Up services. Usually located on-site at UPS distribution or operation facilities.

Address and Contact Information

Address: 1970 Olivera Rd, Concord, CA 94520
Phone: (800) 742-5877
Website: https://locations.ups.com/ca/concord/customer-center-011312.html

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Review Summary

Icen Konty
Great service. If possible to extend the customer hours will be appreciated. We need to have the store open due to a lot of small places around with no parking!!
craig collier
Good service .fast ok parking
Chris Cabrera
Still appreciate the hard work from the staff though.
Timothy Powers
So as far as will Call you will be told to go there between 9 AM and 5 PM BUT you will not be able to receive your package until 8:30 PM and 9:30 PM and the lady checking health guidelines is a liar of stolen valor claiming she was in war but as a veteran I knew different by the questions she couldn’t answer correctly that I asked. Just easier to have it delivered. The lady ( who actually helped me that ACTUALLY works there) was great and friendly bumping it back up to 4 stars!!
Alex Chan
Staffs are helpful. I was scam by a seller in PayPal and needed a delivery record of a given tracking number. Staffs knows exactly what to be done and print out record. Thanks.
Volkan Kantarci
Staffs are looking at their phones even when they are talking to you! I wonder where is the Manager. I am not even talking about my package is missing and they can’t get it deliver the same package 3 times/days. Staffs are angry with you if you take a wrong step! There is no sense of customer service at all! I will do my bast to not use such a company has no customer service and such a staffs that even does bother to look at you but their phones, on top of it you got yelled at!! Great job guys. That’s how you build your brand with great management!!!
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