Pacific Motor Service

  4.7 – 198 reviews   • Auto repair shop

Hours

Thursday8AM–5PM
Friday8AM–5PM
SaturdayClosed
SundayClosed
Monday8AM–5PM
Tuesday8AM–5PM
Wednesday8AM–5PM

Address and Contact Information

Address: 550 E Franklin St, Monterey, CA 93940
Phone: (831) 375-9571
Website: http://www.pacificmotorservice.com/

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PACIFIC MOTOR SERVICE – 550 E Franklin St, Monterey, CA

49 reviews of Pacific Motor Service “THIS IS THE PLACE TO GO!! I just got my car’s brakes fixed, and I could not be more impressed with this place. From the …

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53 reviews of Pacific Motor Service “I’m giving one extra star because they did do a good job on the oil change. We drove the beast to Ventura, Malibu, …

Review Summary

jack riso
Extremely knowledgeable staff, knowledgeable and dependable employees.
Ben Cooper
If you need quality service at a great price, this is your place!
Jessica Koning
Not the fastest oil change in town, but the best!
Mary Ichiuji
I was towed here by AAA. I couldn’t steer the car. My power steering fluid ran out because a rodent chewed through the line. The reception people were very friendly. They were able to fix the car the same day. HOWEVER they were way out of line in charging over $1000 for replacing the fluid and a new line!!! Typical charges are almost half of that!!!DO NOT RECOMMEND unless you have no time or choice like me.
Josh Tuck
I took my car to this shop after being quoted $8,200+tax at the Subaru dealership for a new transmission because the fluid had supposedly turned to “sludge” and would not drain from the transmission. However, I knew that wasn’t the case because my transmission had never given me and signs of failing (slippage, hard shifting, etc..). Upon starting the diagnosis at pacific motor service, they updated me immediately and told my the transmission fluid had not transformed into this so called “sludge” and was completely full and also that there was no need to replace the entire transmission. The issue was the valve body (the brain of the transmission), a much cheaper fix than the dealership quoted me. They ordered the parts and had my car fixed the next day.I’m not a local to the area and that’s why I went to the dealership first. But upon receiving the poor service and the lack of explanation at the dealer I highly recommend this shop over the Subaru department. Thanks for the amazing work guys!!
Kyra Neilly
My car suddenly had some serious trouble with the front brake that prevented me from driving. Being on a very tight budget and not having a regular mechanic I wanted to do research first. I also have a job that requires me to drive a LOT. So I was very anxious to get it fixed quickly and well while also finding somewhere that wouldn’t overcharge. It didn’t take long to find that Pacific Motor Service is recommended all over the place. I went in with all the knowledge I could and I totally made the right choice. The guy at the front desk was super helpful and nice! He explained each part of the problem to me so I could understand. He helped me really feel at ease that they know what they’re doing and they had my best interests in mind. It was also great to have someone who actually walked me through the problem and exactly what they needed to do and why the price was what it was. I did have to leave it overnight, understandably, but they still got in done in a very timely manner. It was a very positive experience. Will definitely go back in the future.
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