3.2 – 51 reviews • Jewelry store
Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver, sterling silver and Pandora Rose metals. Every single stone is hand set by a dedicated and skilled team of craftsmen. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local Pandora Jewelry store at 2855 Stevens Creek Blvd in Santa Clara, CA today.
Jewelry chain featuring a variety of necklaces, rings, customizable charm bracelets & more.
Located In: Westfield Valley Fair
Service Options: In-store shopping · In-store pickup
Hours
| Friday | 11AM–8PM |
| Saturday | 11AM–8PM |
| Sunday | 11AM–8PM |
| Monday | 11AM–7PM |
| Tuesday | 11AM–7PM |
| Wednesday | 11AM–7PM |
| Thursday | 11AM–7PM |
Address and Contact Information
Address:
2855 Stevens Creek Blvd STE 2550, Santa Clara, CA 95050
Phone: (408) 241-2300
Website: https://stores.pandora.net/en-us/ca/santaclara/pandora-jewelry-use5cc130c.html?utm_source=google&utm_medium=listing&utm_content=use5cc130c&utm_campaign=CA&utm_keyword=Santa%20Clara
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Review Summary
Rodolfo Lopez
Nices Place to get a good gift for the wife
Steven Bui
Service: Horrible service!
A J
Overpriced and low quality jewelry.
Radwa Mohamed
I went there to pick up an online order, their sales lead said something was off with there system and that I gotta purchase the item in store and she will give me the discount I got online “which I appreciate”. Kept asking her making sure I would not get charged for the online order and she confirmed that I would only get charged for the in store order. And that they cannot mark my order as “picked up” unless I sign “quoting her words”.So I did purchase it in store and after I left I received an email saying my order was picked up.Few days later I checked my credit cared to see I was charged twice.Went back to the store to find the same sales lead apologizing and saying that after I left her coworker told her that she marked my item as picked up “meaning she knew I got double charged” yet they did not think of reaching out to me or letting me know I was charged twice..!!Very unprofessional of themNever going back!!
Shruti Devaraj
I generally visit this store because it’s convenient and Brianna and Paula have been great in the past. However, on my last visit I interacted with Vania, the store manager and had a terrible experience. I recently lost my bracelet and bought a new one along with a couple charms on Aug 10.. I found my lost bracelet a couple weeks later and came in to return the newly purchased one on Sep 3. I had misplaced my receipt and was aware that exchanges without a receipt is fairly difficult. I asked Vania if she would be willing to help lookup my order if I provided her with purchase details and offer me a store credit. She refused to listen and outrightly dismissed me saying I just can’t help you, because we don’t keep a record of our sales, you can call corporate if you’d like. She said things like We delete our history every 24 hours, Our emails go directly throughout iPad, we don’t have an account. I found this reasoning pretty lame and unreasonable. I finally called the corporate office and they helped retrieve my receipt and had it emailed to me within 24hrs. I was able to return my bracelet for a full refund. Attached is a section of the receipt which mentions that one can return products at Pandora for a store credit without the receipt.. From now on, I will continue my Pandora purchases at Newark or Hillsdale 🙂
Rodolfo Lopez
Nices Place to get a good gift for the wife
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