3.1 – 93 reviews $$ • Cell phone store in El Cerrito, California
Our stores are open, so you can shop safely. We also encourage customers to use our online shopping and support. Orders with free 2-day shipping and technical support can be completed 24/7. Select local stores are open with reduced staffing and hours of operation. Appointments are recommended for customers shopping for a new device, needing assistance with device troubleshooting or account maintenance. Appointments can be made in advance from our app or website. Local In-Store pickup is available for device and accessories orders through our website. For the safety of our customers and employees, we require customers to wear face coverings when visiting our stores. See our store locator for more information about your local store.
Telecommunications company offering cell phones, wireless plans, accessories & more.
Located In: El Cerrito Plaza
Service Options: In-store shopping · In-store pickup · Delivery
Health and Safety: Mask required · Staff wear masks ·
Hours
| Thursday | 10AM–7PM |
| Friday | 10AM–7PM |
| Saturday | 10AM–7PM |
| Sunday | 11AM–6PM |
| Monday | 10AM–7PM |
| Tuesday | 10AM–7PM |
| Wednesday | 10AM–7PM |
Address and Contact Information
Address:
410 El Cerrito Plaza, El Cerrito, CA 94530
Phone: (510) 526-4573
Website: https://www.verizon.com/stores/details/california/el-cerrito/el-cerrito-plaza-322505/?INTCMP=INT-LOS-NON-EN-MAKEAPPT-06212015-1LOS1-RE
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Verizon Wireless at El Cerrito Plaza
Find Verizon Wireless at 410 El Cerrito Plz El Cerrito California 94530. … Order online, pickup in El Cerrito Plaza. Order today and pickup. All Devices
Review Summary
ace LIU
This is the first place you should go when you need your service done!
clifford lobberegt
Just got tired of fighting with inept employees with attitude.
Kevin Ji
Very unhelpful staff.
Jack Jones
Terrible customer service the general manager Hector refused to let me in 17 minutes before closing even though he had two customers in the store. I was late to my appointment for the exchange of my iPhone 11 due to a fatality on the 80 freeway. I was still at the store before closing period. Hector explained to me that it would take to long for him to exchange my phone and that I would need to drive another 43 miles round trip the next day. I actually asked Hector to go the extra mile to help me and even explained the accident and how far away I lived and he still closed the door well before closing time. So I actually waited until the last customers left and it was 7:23 so he DID go the extra mile for that customer however I received nothing but a lazy excuse for a manager.
Jonathan Safir
Twice now, not so friendly service. I guess I will try the Emeryville store. Reading other people’s reviews, it seems I am not the only one who has had negative experiences.
cautious optimist
Excellent customer service from employee Milan.
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